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Questions about Desktop Support Admin/System Admin
dsqueo1309
Member Posts: 26 ■□□□□□□□□□
I would like to know whats the best route to take to becoming a Desktop Support Admin/System Administrator. What experience and certs/education required or recommended.As well as whats the best entry level positions to start with. Im really looking for help in the IT field to break in to.
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OptionsAnonymouse
Member Posts: 509 ■■■■□□□□□□
In my experience answering phones in a helpdesk call center helped me a lot.
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Optionsgbdavidx
Member Posts: 840
you may have beena lucky one - there have been a lot of these threads lately - we should get a good one and put it as a stickyAnonymouse wrote: »In my experience answering phones in a helpdesk call center helped me a lot. -
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olaHalo
Member Posts: 748 ■■■■□□□□□□
Desktop Support is usually the next step after Helpdesk.
Just get your foot in the door somewhere and maybe a few certs (MCSA W7, A+ etc)
So it would likely go Helpdesk -> Desktop Support -> Jr Admin-> System Admin -
Optionsdsqueo1309
Member Posts: 26 ■□□□□□□□□□
Nice thats what i wanted to find out! Thanks so much!