Types of entry level job.

Snow.brosSnow.bros Posts: 832Member ■■■■□□□□□□
I always hear and read about people talking about a NOC job, i would like to know, since it's an entry level job how is this kind of job different from the Help-desk job or what sets it apart from the help-desk role?

Comments

  • networker050184networker050184 Posts: 11,962Mod Mod
    The NOC is usually more centered around the network and services rather than user focused. Both are your front line support, just concentrating in different areas.
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  • Dieg0MDieg0M Posts: 861Member
    In a NOC you won't receive calls from customers having user level problems (or what I call Layer 8 issues), instead, you will receive calls from customers having problems with servers at a data-center or poor performance on a network segment, etc. Also, in a NOC entry-level job it is a lot easier to get involved in engineering tasks and get experience in implementations.
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  • adam220891adam220891 Posts: 164Member
    I don't mean to bump but,

    Here in NJ (near Philly), I get next to nothing typing NOC and Network Operations into sites like Indeed.

    Does anyone have any other key words to use when searching? I try IT and help desk, as well as technical support.
  • --chris----chris-- Posts: 1,516Member ■■■■■□□□□□
    I think NOC jobs/data center jobs have hot spots and are very regional. I have never seen a single NOC job posted to any job board in all of the souther half of Michigan in 6 months.

    But then again, I think we have all of 3 data centers in the area.


  • DoubleNNsDoubleNNs Posts: 2,013Member ■■■■■□□□□□
    What are some NOC "hot spot" areas?

    I've seen a few posted in NORTH NJ (near NYC) - but only a few. Other keywords I've used for searching have been "junior cisco", "junior network", "network technician", "network operations technician", "data center network technician" etc to try to catch more entry-level networking positions.
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  • --chris----chris-- Posts: 1,516Member ■■■■■□□□□□
    DoubleNNs wrote: »
    What are some NOC "hot spot" areas?

    I've seen a few posted in NORTH NJ (near NYC) - but only a few. Other keywords I've used for searching have been "junior cisco", "junior network", "network technician", "network operations technician", "data center network technician" etc to try to catch more entry-level networking positions.

    I could be "off" on that assumption, but it seems to hold true. There are cities/areas that have NOC jobs posted frequently (SoCal for example). There are places that dont (Metro Detroit). I've seen jobs similar to a NOC, but not pure NOC.

    I just figured for how often people refer to finding a NOC job or looking for a NOC job they must be common elseware...just not here.


  • GoodBishopGoodBishop Posts: 359Member
    Dieg0M wrote: »
    In a NOC you won't receive calls from customers having user level problems (or what I call Layer 8 issues), instead, you will receive calls from customers having problems with servers at a data-center or poor performance on a network segment, etc. Also, in a NOC entry-level job it is a lot easier to get involved in engineering tasks and get experience in implementations.
    Layer 8 issues... man, I'm going to have to remember that. Good one.
  • DoubleNNsDoubleNNs Posts: 2,013Member ■■■■■□□□□□
    @ chris I was just posing the question to see if anyone else would chime in and answer it w/ any areas where NOC and/or entry-level networking jobs might be more prevalent. More so for personal reasons - I'm planning to relocate in the next few months.

    But once again, I don't know about south NJ, but I know I see similar jobs every now and then in the Northern NJ/Greater NYC area.
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  • stryder144stryder144 Posts: 1,592Member ■■■■■■■■□□
    The Denver area has a lot of NOC jobs. Usually listed as Network Engineer I, or Network Technician I.
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