Types of entry level job.

I always hear and read about people talking about a NOC job, i would like to know, since it's an entry level job how is this kind of job different from the Help-desk job or what sets it apart from the help-desk role?

Find more posts tagged with

Free for TechExams community: Cybersecurity salary guide

Compare cert salaries and plan your next career move

Button

Comments

networker050184

The NOC is usually more centered around the network and services rather than user focused. Both are your front line support, just concentrating in different areas.

Dieg0M

In a NOC you won't receive calls from customers having user level problems (or what I call Layer 8 issues), instead, you will receive calls from customers having problems with servers at a data-center or poor performance on a network segment, etc. Also, in a NOC entry-level job it is a lot easier to get involved in engineering tasks and get experience in implementations.

adam220891

I don't mean to bump but,

Here in NJ (near Philly), I get next to nothing typing NOC and Network Operations into sites like Indeed.

Does anyone have any other key words to use when searching? I try IT and help desk, as well as technical support.

--chris--

I think NOC jobs/data center jobs have hot spots and are very regional. I have never seen a single NOC job posted to any job board in all of the souther half of Michigan in 6 months.

But then again, I think we have all of 3 data centers in the area.

DoubleNNs

What are some NOC "hot spot" areas?

I've seen a few posted in NORTH NJ (near NYC) - but only a few. Other keywords I've used for searching have been "junior cisco", "junior network", "network technician", "network operations technician", "data center network technician" etc to try to catch more entry-level networking positions.

--chris--

DoubleNNs wrote: »

What are some NOC "hot spot" areas?

I've seen a few posted in NORTH NJ (near NYC) - but only a few. Other keywords I've used for searching have been "junior cisco", "junior network", "network technician", "network operations technician", "data center network technician" etc to try to catch more entry-level networking positions.

I could be "off" on that assumption, but it seems to hold true. There are cities/areas that have NOC jobs posted frequently (SoCal for example). There are places that dont (Metro Detroit). I've seen jobs similar to a NOC, but not pure NOC.

I just figured for how often people refer to finding a NOC job or looking for a NOC job they must be common elseware...just not here.

GoodBishop

Dieg0M wrote: »

In a NOC you won't receive calls from customers having user level problems (or what I call Layer 8 issues), instead, you will receive calls from customers having problems with servers at a data-center or poor performance on a network segment, etc. Also, in a NOC entry-level job it is a lot easier to get involved in engineering tasks and get experience in implementations.

Layer 8 issues... man, I'm going to have to remember that. Good one.

DoubleNNs

@ chris I was just posing the question to see if anyone else would chime in and answer it w/ any areas where NOC and/or entry-level networking jobs might be more prevalent. More so for personal reasons - I'm planning to relocate in the next few months.

But once again, I don't know about south NJ, but I know I see similar jobs every now and then in the Northern NJ/Greater NYC area.

stryder144

The Denver area has a lot of NOC jobs. Usually listed as Network Engineer I, or Network Technician I.