Data Center Technician career
libertygrad10
Member Posts: 7 ■□□□□□□□□□
Hello forum,
I interviewed for a data center technician job today and was wondering is there much job/career growth in this field? I was leaning either that or IT networking? Job description is below:
[SIZE=-1] Data Center Technicians have the opportunity to work with new technologies and state-of-the-art equipment supporting a major software corporation within an enterprise class data center. The technician is the hands on support performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions. Technicians perform routine and emergency requests through service request tickets as a member of a service team supporting 24x7x365 on-site coverage. This position includes customer interaction that requires excellent written, verbal and interpersonal skills as well as exceptional technical capabilities. Responsibilities Include:
I interviewed for a data center technician job today and was wondering is there much job/career growth in this field? I was leaning either that or IT networking? Job description is below:
[SIZE=-1] Data Center Technicians have the opportunity to work with new technologies and state-of-the-art equipment supporting a major software corporation within an enterprise class data center. The technician is the hands on support performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions. Technicians perform routine and emergency requests through service request tickets as a member of a service team supporting 24x7x365 on-site coverage. This position includes customer interaction that requires excellent written, verbal and interpersonal skills as well as exceptional technical capabilities. Responsibilities Include:
- Monitor and control daily service ticket activity, customer calls and service levels
- Resolve technical problems with hardware, software and connectivity
- Install/ upgrade/ replace server, device, or network components as needed
- Windows Server OS Support (2003/200
- Networking support (protocols, troubleshooting connectivity)
- Perform physical hardware audits
- Perform hardware warranty/ RMA requests
- Coordinate deliveries and transport requests
- Perform physical material packaging and shipping
- Perform miscellaneous warehouse related tasks
- HP and Dell Server Hardware support
- Cisco, F5 and Juniper Network Hardware support
- EMC SAN Hardware installation and support
- RAID Technology
- DNS and DHCP
- MS Office suite products
- Network cabling installation and removal to support infrastructure needs
- Ticket management software
- System firmware and ROM maintenance
- Receiving/shipping
- Inventory management
Comments
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DirtySouth
Member Posts: 314 ■□□□□□□□□□
Absolutely there is job growth. Data centers aren't going anywhere and from the sounds of it, you'll be getting first-hand experience with numerous types of technologies and vendors. It sounds like you'll be focused more on the hardware/cabling aspect of this equipment rather than the configuration. If you wanted to eventually move into engineering role (Configuration/Management of the equipment), I think that you would have a good head start. -
sheckler
Member Posts: 201
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