Looking to apply for a few federal government internships/trainee positions, any help is
greatly appreciated. Thanks!greatly appreciated. Thanks!
Highly skilled professional with security and communications experience, and a passion for information technology and technical support. Strong problem solving and time management abilities, ensuring that projects are completed as quickly as possible, with minimal downtime. Currently completing a Bachelor’s Degree in Computer Networks and Security. Technical proficiencies include MS Office (Word, Excel, PowerPoint, Outlook)
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Customer Service
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System Monitoring
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Computer Security
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Multi-Tasking
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Technical Support
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Database Management
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Installation & Repairs
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Communication Skills
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Data Entry
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Troubleshooting
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Networking
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Collaborative Teamwork
University ofMaryland – University College, BS, ComputerNetworks & Security (Expected 2014)
Coursework:Digital Media and Society, Fundamentals of Computing, Networking Essentials, NetworkSecurity, Interconnecting Cisco Devices, Windows Server Installation andConfiguration
Prince George’sCommunity College, Associate of Arts(2012)
METROPOLITANWASHINGTON AIRPORTS AUTHORITY - Washington, DC 2010- PresentEmergency CommunicationsTechnician Monitorsup to fifteen computer systems on up to eight computer monitors simultaneously.Receives and responds to inquiries and requests, referring to appropriatedepartments and agencies. Obtains alerts via telephone and alarm systemsregarding emergency police, fire, and ambulance services, and after-hours callsfor city departments. Completes logs, form and other documentation as relatedto Emergency Communications Operations.
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Maintains data in Virginia Criminal Information Network (VCIN)/National Criminal Information Center (NCIC)/National Law Enforcement Telecommunications Systems (NLETS databases. TRANSPORTATIONSECURITY ADMINISTRATION - Arlington, VA 2007 - 2010TransportationSecurity Officer Oversawthe safety and protection of thousands of daily travelers, airport andaircraft, screening passengers, baggage, cargo, and security processes.
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Identified issues that might reveal vulnerable areas of security screening. TRANSFORCEINC. - Alexandria, VA 2006Receptionist (temporary) Answeredincoming phone calls and redirected to appropriate departments and personnel. Reviewed,organized, and distributed incoming and outgoing mail. Identified, classified,maintained, and protected files, documentation and sensitive informationconsistent with company requirements;
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Provided efficient data entry into the local team information systems.
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Coordinated internal meeting logistics (e.g., facilities, audio-visual requirements and food services).