What are your favorite PC troubleshooting tools?
I was asked how did I learn to troubleshoot a PC, and what steps do I take. Maybe I’ve done it for so long it's like riding a bike; I just know what to look for please comment on your favorite steps or procedures.
I use a Linux live CD a couple of thumb drives a few DOS commands and a backup power supply, and Google to do about 95% of my troubleshooting.
I use a Linux live CD a couple of thumb drives a few DOS commands and a backup power supply, and Google to do about 95% of my troubleshooting.
Comments
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Bryzey Member Posts: 260In the workplace google.. I spend a lot of time researching fixes on google.
For friends Ccleaner and anti malware bytes seem to be the main go to tools when Troubleshooting issues. -
bloodmagexd Member Posts: 9 ■□□□□□□□□□Well for me, it's event viewer or any kind of logs. If that fails, I'll use google which usually solves most of my problems.
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gadav478 Member Posts: 374 ■■■□□□□□□□bloodmagexd wrote: »Well for me, it's event viewer or any kind of logs. If that fails, I'll use google which usually solves most of my problems.Goals for 2015: CCNP
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anataronik Member Posts: 8 ■■■□□□□□□□I use hiren bootcd, I would recommend it to everyone.
I have a bootable usb stick with hirenbootcd, thats all I need when I go to customers for pc troubleshooting. -
Steve202 Member Posts: 8 ■□□□□□□□□□I like to test for hardware issues first before looking at a software fix (unless its a virus infection). First I test the memory and hard drive for errors, if both of these pass, I give the motherboard and other components a visual check. After I've done this, I'll start looking at software and what could be causing the issue.
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Asif Dasl Member Posts: 2,116 ■■■■■■■■□□My favorite? Easy, it's got to be ping... Where would you be without ping? Stuck in the mud, that's where!
As for other tools, BartPE, increasingly Windows-8-To-Go, netstat, chkdsk, event viewer, Memtest86+ and maybe a few others that don't immediately come to mind. What order I troubleshoot would depend on the problem.. -
mistabrumley89 Member Posts: 356 ■■■□□□□□□□As far as a PC goes, ERDCommander, Hirens, R2D2, event viewer, chkdsk/r.. etc. I guess it just depends what your trying to do. As far as networking goes, debug commands, angry IP scanner, Brocade Ironview, tftp32, gns3, etc.Goals: WGU BS: IT-Sec (DONE) | CCIE Written: In Progress
LinkedIn: www.linkedin.com/in/charlesbrumley -
jibbajabba Member Posts: 4,317 ■■■■■■■■□□Credit Card ....My own knowledge base made public: http://open902.com
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rsutton Member Posts: 1,029 ■■■■■□□□□□-Ping, telnet, Wireshark & tracert for network issues
-Event viewer, Task Manager & Resource Monitor for general issues
-Process Explorer & other Sys Internals tools for difficult Windows OS issues -
RomBUS Member Posts: 699 ■■■■□□□□□□anataronik wrote: »I use hiren bootcd, I would recommend it to everyone.
I have a bootable usb stick with hirenbootcd, thats all I need when I go to customers for pc troubleshooting.
+1 on Hiren's boot utility. Love the Mini XP and the tools it comes with. Life saver -
ally_uk Member Posts: 1,145 ■■■■□□□□□□If its a windows problem pop in a Linux cd hit install problem resolvedMicrosoft's strategy to conquer the I.T industry
" Embrace, evolve, extinguish " -
LeifAlire Member Posts: 106Eventcombmt.exe and lockoutstatus.exe2015 Goals: VCP-550 - CISA - 70-417