Basic CUCM & CME

sendalotsendalot Member Posts: 328
So I finally prepared myself a CUCM VM and a CME router. Trying to understand some basic concepts.



(1) Does CUCM on VM need the CME router to process digital signals? Or is it totally independent?


(2) If CUCM and CME both co-exist in a network, do IP Phones, upon connection, just broadcast to reach out either one?


(3) CME is just the license actviated on CME-Voice router and features need to be unlocked?


Thanks.

Comments

  • shodownshodown Member Posts: 2,271
    CME is a independent call processing product. CUCM needs a gateway or trunk of some sort to for calls to leave. The gateway can be a cisco router or a SIP/H323 trunk to another product.

    If you have both they are usually independent and have a trunk or gatekeeper so users can dial between both.


    CME does require a certain IOS feature set and its licensed to use.




    You should try to learn one or the other before moving into the other. I recommend CME 1st since it gets you use to dial-peers, voice translations rules and other digit manipulation technique. When people learn CUCM first they learn some work arounds to not doing the things I mentioned above and have a hard time moving into more senior positions.
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
  • sendalotsendalot Member Posts: 328
    Thank you for the reply.

    If I start with CME, what are the steps to unlock more feature after accepting EULA?
    I don't see much submenu under "Unified Communications" in CCP or even in running config.

    Thanks again.
  • shodownshodown Member Posts: 2,271
    oh your using CCP. I"m not to sure about CCP, or if its even on the test. You won't do too much CCP in the field everything is going to be CLI. I would learn how to do everything on the CLI, then go back and do what you need to do for CCP on the test. I'm going to make a CME video this weekend. I have the SIP trunk video done and will post it soon.
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
  • pitviperpitviper Member Posts: 1,376 ■■■■■■■□□□
    shodown wrote: »
    oh your using CCP. I"m not to sure about CCP, or if its even on the test. You won't do too much CCP in the field everything is going to be CLI. I would learn how to do everything on the CLI, then go back and do what you need to do for CCP on the test. I'm going to make a CME video this weekend. I have the SIP trunk video done and will post it soon.

    CCP is indeed on the "new" CCNA:V, which is a shame!
    CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT
  • sendalotsendalot Member Posts: 328
    How do I activate the telephony features? Just type "telephony-service" on conf t?

    Thanks.
  • pitviperpitviper Member Posts: 1,376 ■■■■■■■□□□
    yep. If you do a "show ver" it'll tell you if you have a permanent license installed:
    Technology Package License Information for Module:'c2900' 
    
    
    -----------------------------------------------------------------
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot  
    ------------------------------------------------------------------
    ipbase        ipbasek9      Permanent      ipbasek9
    security      securityk9    Permanent      securityk9
    uc            uck9          Permanent      uck9
    data          None          None           None
    
    CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT
  • sendalotsendalot Member Posts: 328
    pitviper wrote: »
    yep. If you do a "show ver" it'll tell you if you have a permanent license installed:

    Technology Package License Information for Module:'c2900' 
    
    
    -----------------------------------------------------------------
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot  
    ------------------------------------------------------------------
    ipbase        ipbasek9      Permanent      ipbasek9
    security      securityk9    Permanent      securityk9
    uc            uck9          Permanent      uck9
    data          None          None           None
    

    I have a 2911 that I just accepted the EULA with. I guess I'm good to go?

    Thanks.
  • pitviperpitviper Member Posts: 1,376 ■■■■■■■□□□
    Was it from a voice bundle? If not, the voice features will expire in 8 weeks unless you upload a permanent license - not sure if you can "reset" the eval, maybe someone else can chime in on that.
    CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT
  • sendalotsendalot Member Posts: 328
    pitviper wrote: »
    Was it from a voice bundle? If not, the voice features will expire in 8 weeks unless you upload a permanent license - not sure if you can "reset" the eval, maybe someone else can chime in on that.

    I did acquire some PAKs. Where do I enter that?
    Thanks.
  • pitviperpitviper Member Posts: 1,376 ■■■■■■■□□□
    You have to register the PAK here (need a CCO login):

    cisco.com/go/licensing

    do a "show license udi" on the router - you'll need this information to "bind" the feature to the platform.

    Once you get the LIC file, you'll need to upload it to the router (example using TFTP, but you can use other methods):

    license install tftp://10.1.1.1/poop.lic
    CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT
  • sendalotsendalot Member Posts: 328
    "Paste the content of the License Request provided by Enterprise License Manager below:" where do I get this?
    Thanks.
  • pitviperpitviper Member Posts: 1,376 ■■■■■■■□□□
    ?? That's for CUCM, not the router.
    CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT
  • sendalotsendalot Member Posts: 328
    pitviper wrote: »
    ?? That's for CUCM, not the router.

    Hmm, I might have gotten a wrong one or I'll try on CUCM nonetheless.

    Thanks.
  • sendalotsendalot Member Posts: 328
    I did "show telephony-services"

    #show telephony-service
    CONFIG (Version=9.1)
    =====================
    Version 9.1
    Max phoneload sccp version 17
    Max dspfarm sccp version 18
    Cisco Unified Communications Manager Express
    For on-line documentation please see:
    Introduction - Support - Cisco


    protocol mode default
    ip source-address UNKNOWN port 2000
    ip qos dscp:
    ef (the MS 6 bits, 46, in ToS, 0xBicon_cool.gif for media
    cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
    af41 (the MS 6 bits, 34, in ToS, 0x8icon_cool.gif for video
    default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
    max-ephones 0
    max-dn 0
    max-conferences 8 gain -6
    dspfarm units 0
    dspfarm transcode sessions 0
    conference software
    privacy
    no privacy-on-hold
    hunt-group report delay 1 hours
    hunt-group logout DND
    max-redirect 10
    cnf-file location: system:
    cnf-file option: PER-PHONE-TYPE
    network-locale[0] US (This is the default network locale for this box)
    network-locale[1] US
    network-locale[2] US
    network-locale[3] US
    network-locale[4] US
    user-locale[0] US (This is the default user locale for this box)
    user-locale[1] US
    user-locale[2] US
    user-locale[3] US
    user-locale[4] US
    srst mode auto-provision is OFF
    srst ephone template is 0
    srst dn template is 0
    srst dn line-mode single
    time-format 12
    date-format mm-dd-yy
    timezone 0 Greenwich Standard Time
    no transfer-pattern is configured, transfer is restricted to local SCCP phones only.
    keepalive 30 auxiliary 30
    timeout interdigit 10
    timeout busy 10
    timeout ringing 180
    timeout transfer-recall 0
    timeout ringin-callerid 8
    timeout night-service-bell 12
    caller-id name-only: enable
    web admin system name Admin
    web admin customer name Customer
    edit DN through Web: disabled.
    edit TIME through web: disabled.
    background save interval 10 minutes
    Log (table parameters):
    max-size: 150
    retain-timer: 15
    transfer-system full-consult
    transfer-digit-collect new-call
    local directory service: enabled.
    Extension-assigner tag-type ephone-tag.


    But why am I still not seeing the full menu on CCP?

    Thanks.
  • sendalotsendalot Member Posts: 328
    Nevermind, solved the problem by going to "Edit" in CCP - Unified Communications and picking CUCME.

    Thanks ya'll.
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