hi,
my team is looking for an Enterprise Network Engineer.
if you are from Seattle or the area, please contact me. being part of this forum and knowing the quality of the people here, I had no second thoughts posting this here first.
we will be giving an advantage to people coming from TE applying for this position if you qualify for this role.
Position SummaryAs an Enterprise Network Engineer (ENE) you will become the product expert and technical "go to" point within the Support organization, interfacing directly with Product Development. The ENE position is the technical interface between the Global Services organization and all other company departments. This position is expected to have complete product knowledge and expert, in-depth network engineering knowledge, including design and troubleshooting. Primary Responsibilities
- Serve as the technical expert and technical focal point for SDC products as Tier 3.5 engineer in deployment and malfunction tasks
- Perform integration and sanity tests
- Support customer deliveries and installations
- Build and maintain look-alike environments in the lab for support and testing purposes
- Interact with customers at technical levels for system installations, implementations and problem resolution
- Responsible for system deployment, integration and support activities (e.g. OS, network, system, applications, etc)
- Provide complex system problem support, troubleshooting and problem analysis for the different hardware and software components in the system
- Provide on-call and/or on-site technical support for field engineers
- Write deployment and support documentation for on-site activities
- Maintain close interactions with all technical and project related personnel, within the company, as well as customer organizations
Provides 3 types of functions
- Delivery Engineer – Responsible for system integration at customer site
- Support Engineer – On call (24x7) support for production systems.
- Professional Services Engineer – Provide customers with enhance integration activities, ATP, etc.
Other Responsibilities
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
- Performs other related duties as assigned.
Knowledge, Skills and Abilities
- Demonstrated relevant work experience from a technical customer support background.
- Undergraduate Computer Science degree or equivalent work experience.
- Expert technical knowledge of TCP/IP and Unix/Linux.
- Demonstrated experience and expert-level knowledge with network devices (routers, switches, etc.), including such topics as HTTP headers, ISO layers, and TCP flags.
- Strong interpersonal and presentation skills, both oral and written, with the ability to articulate and educate customers about complex technology in a simple way.Ability to diffuse complicated technical and political situations with enterprise customers.
Additional qualifications - We are seeking candidates who possess the following
- Minimum of 8 years of relevant work experience
- Familiarity with load balancing (preferably F5) and security products such as F5 Big IP.
- Knowledge in information security technologies: Firewalls / Proxies
- Hands on experience in diagnosing system and network performance of production systems.
- In depth, admin level knowledge of GNU/Linux & UNIX (RHEL/CentOS & Solaris) – must
- Knowledge of Networking (TCP/IP stack - must, SCTP – advantage)
- Knowledge of scripting languages (Bash, Python) – must
- Knowledge of web and application servers (Apache, Tomcat) – advantage
- Knowledge of Databases (SQL/NoSQL) e.g. MySQL & Cassandra - advantage
- Hands on experience with VMware ESXi / KVM / OpenStack - advantage
- Knowledge of high level languages such as Java – desirable
- Knowledge of open source projects such as M/Monit, SaltStack, Corosync - advantage
- Diameter – SS7 - desirable
Physical Demands and Work Environment
- Duties are performed in a normal office environment while sitting at a desk or computer table.
- Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
- Duties require being on call periodically and working outside normal working hours (evenings and weekends).
- Duties may require the ability to travel via automobile or airplane, approximately 30-40% of the time spent traveling.
- Job requires the ability to lift up to 50 lbs.