Best book for a beginner?

popquizkid95popquizkid95 Member Posts: 39 ■■□□□□□□□□
I apologize if this is in the wrong forum, but I figured A+ would be a good place to start.

A relative of mine is looking to break into the IT field, perhaps starting off in a help-desk role. She has a basic understanding of computers, and was a power user at her last job. She's never done any tech support work, nor does she hold any certs.

What is the best book for someone just getting started in a help-desk IT Support role?


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