ITIL SO Exam Failed

mesposito99mesposito99 Registered Users Posts: 2 ■□□□□□□□□□
I tried my SO exam today and unfortunately I didn't passed, only 25 points out to 40.
I already took SS, CSI and SD, then I would like to follow my path to the ITIL expert certification.
Would like to try again the SO exam, I'm a bit afraid to fail again because I was really confident of my answers at first stage.
Any suggestions on this particular exam?
Kind regards


  • LordQarlynLordQarlyn Member Posts: 677 ■■■■■■□□□□
    Well, did the test results breakdown into areas? If so, work on the areas you were weak in, but don't ignore your strong areas, a quick review should keep them fresh in your mind.

    I'm only Foundation so I don't know the materials for SO. But, I do know, you don't give up. Hopefully people with SO will chime in.
  • kaijukaiju Member Posts: 422 ■■■■■■□□□□
    Hi mesposito99,

    You can check out GraduateX at, they offer an online prep course for those who'll take ITIL Certifications. They really helped me before I took my ITIL Certification and luckily, I passed.

    Graduatex only offers a course for ITIL Foundation while the OP is referring to ITIL Service Operations (SO).
    Work smarter NOT harder! Semper Gumby!
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