New job not as advertised

ElGato127ElGato127 Member Posts: 130 ■■■□□□□□□□
Have any of you started a job only to find out it was nothing like you were told it would be?

Comments

  • ElGato127ElGato127 Member Posts: 130 ■■■□□□□□□□
    As in, promised a technical role but it turned out to be a call center?
  • Pmorgan2Pmorgan2 CISSP, A+/Net+/Sec+/Project+, ITIL v3, CIW SDA & WSP Member Posts: 108 ■■■■□□□□□□
    I've never applied for a customer support / help desk position. All but my current job sprung "as the subject matter expert on blah blah system, you might have to take a ticket from time to time" on me. They all ended up being at least 25% help desk. But no, I've never been tricked into a full time call center gig.
    2020 Goals: ECIH, WGU BSCSIA, GICSP, VCP7-DTM, GRID, MCSA Server 2016
  • UnixGuyUnixGuy Are we having fun yet? Mod Posts: 4,114 Mod
    yep, more than one and it sucked big time. Big companies...promised the world and the job turned out to be making sure everything was up and running - nothing else. I end up leaving those jobs quickly
    Goal: MBA, Jan 2021
  • scaredoftestsscaredoftests Security +, ITIL Foundation, MPT, EPO, ACAS, HTL behind youMod Posts: 2,750 Mod
    Yes, and it totally sucked wind.
    Never let your fear decide your fate....
  • Fulcrum45Fulcrum45 Member Posts: 605 ■■■■■□□□□□
    I applied to a marketing position once. I wasn't in IT yet and being fresh out of college and having no marketing background whatsoever I was naive and thought I was going to help with ad campaigns or whatever. For my first day they paired me up with another employee to shadow him. Our job? Sell office supplies....door to door. I suppose that IS marketing in a way but I never came back.
  • mikey88mikey88 CISSP, CySA+, Security+, Network+ and others Member Posts: 491 ■■■■■■□□□□
    No, this never happens.  :#
    Certs: CISSP, CySA+, Security+, Network+ and others | 2019 Goals: Cloud Sec/Scripting/Linux

  • cyberguyprcyberguypr Senior Member Mod Posts: 6,881 Mod
    Fulcrum45 said:
    I applied to a marketing position once. I wasn't in IT yet and being fresh out of college and having no marketing background whatsoever I was naive and thought I was going to help with ad campaigns or whatever. For my first day they paired me up with another employee to shadow him. Our job? Sell office supplies....door to door. I suppose that IS marketing in a way but I never came back.
    Exact thing happened to me. Got called in for an interview when I was like 19 for a "marketing job" aimed at younger people. It was selling knife sets. First time I walked out of an interview. It was fun. 
  • cisco_troopercisco_trooper Too many Member Posts: 1,443 ■■■■□□□□□□
    These are the ones you quit without notice. And lol at the CutCo guy....:) I've seen that one.
  • scaredoftestsscaredoftests Security +, ITIL Foundation, MPT, EPO, ACAS, HTL behind youMod Posts: 2,750 Mod
    I have had jobs where the interviews went great. Asked the right questions and still, the job was not exactly as advertised.  Like one that the PM never visited etc. 
    Never let your fear decide your fate....
  • byron66byron66 CCNA, CCNA SECURITY, A+, N+, SEC+ San AntonioMember Posts: 168 ■■■□□□□□□□
    Oh dear God I hated working for Cutco. I was 19 with no car so I got a good workout doing door to door. 
    CCNA   A+   N+  Sec+
  • ElGato127ElGato127 Member Posts: 130 ■■■□□□□□□□
    edited June 2019
    Basically I was told I would be doing technical support, but so far it's been mostly putting notes on tickets to indicate that other people have dispatched technicians. 

    What I'm trying to figure out is whether it would be better to stick it out and take advantage of the hours to get my degree from WGU, or just go ahead and seek something more technical to avoid being pigeonholed as a call center agent.

    It's so much like a typical call center gig I'm even hesitant to mention it on my resume while coming back to IT after a brief hiatus.
  • yuddhidhtiryuddhidhtir U shud know u're frm IT!! Member Posts: 188 ■■■□□□□□□□
    I will suggest to continue working here and look for technical or work of your choice side by side. 
    “Satisfaction lies in the effort, not in the attainment; full effort is full victory.”
  • ElGato127ElGato127 Member Posts: 130 ■■■□□□□□□□
    I ended up there through a temp agency. In your experience, would it make sense to talk with the recruiter about the apparent mixup?
  • yuddhidhtiryuddhidhtir U shud know u're frm IT!! Member Posts: 188 ■■■□□□□□□□
    You can always talk or discuss whether  there is a possibility of moving you to a different job profile. But if I would have been in your position i would have start giving interviews for core technical jobs whenever I have time.
    “Satisfaction lies in the effort, not in the attainment; full effort is full victory.”
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