Mail 2 web?

KGhaleonKGhaleon Member Posts: 1,346 ■■■■□□□□□□
http://www.mail2web.com/

Someone told me about this the other day when I was troubleshooting an issue with a user who could not receive emails using Outlook express. We were able to use the above website to confirm that there was nothing wrong with the configurations...I've just never heard of it before. Is it acceptable to use or should I be weary of it?

KG
Present goals: MCAS, MCSA, 70-680

Comments

  • Ricka182Ricka182 Member Posts: 3,359
    Hmmmm.....I'm always a bit wary of entering a password on a different site than intended......anyone else??
    i remain, he who remains to be....
  • SieSie Member Posts: 1,195
    Could be legit but i wouldnt risk it.

    Theres plenty of other ways to test configuration without using this.
    Foolproof systems don't take into account the ingenuity of fools
  • royalroyal Member Posts: 3,352 ■■■■□□□□□□
    They don't even redirect you to their SSL site: https://www.mail2web.com/ I would definitely not enter my information into that site.
    “For success, attitude is equally as important as ability.” - Harry F. Banks
  • KGhaleonKGhaleon Member Posts: 1,346 ■■■■□□□□□□
    Didn't realize that. Guess I'll take it off my list.

    KG
    Present goals: MCAS, MCSA, 70-680
  • IncInc Member Posts: 184
    I would guide the user through a telnet session.

    Diagnoses:

    - DNS issues
    - login/password problems
    - notifies if daemon is waiting for unfinished session to terminate (common problem with dial-up users)
    - user competence/tolerance level

    Also this approach doesn't disclose any sensitive information. So you can support users not knowing their credentials.
  • seuss_ssuesseuss_ssues Member Posts: 629
    I 2nd the telnet option.
  • KGhaleonKGhaleon Member Posts: 1,346 ■■■■□□□□□□
    Unfortunately I don't know how to troubleshoot using Telnet.
    Present goals: MCAS, MCSA, 70-680
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