CCNP certificate status queued for more than 45 days

I have completed the CCNP Certificate requirement on 23-July-2007. i have requested printed form of certificate on 26-July-2007.

The cisco certification tracking system is showing the certificate status as queued from 1-Aug-2007. It's now more than 45 days since i completed certification requirement, but still the status is same i.e. Queued.

Can anyone tell me when i will get my certificate.

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Comments

networker050184

Cisco is probably the only one who can tell you that. Have you tried contacting them about the situation? That would probably be your best bet.

dtlokee

They're printed in China, probably been recalled due to toxic levels of lead in the ink

ITdude

That's bad! but probably true.

larkspur

they all want our jobs man!!!

netteaser

I had the same thing happen to me. I called the Cisco Certification number today and they created a ticket to resolve it. Have you called them yet?

netteaser

Spoke with Cisco Certification Specialist this afternoon and currently they are not able to send out the certification kits. In the meantime what they are going to do is send out an email with an electronic copy of the certification kit.

stone123

OK,
but can anyone tell me in india what is cisco's no. or email id for contacting certificate related query.
i login with my CSCO id, then on that page contact us link was there, when i clicked on that link, they told me to go to this link
www.cisco.com/go/certsupport
which redirects me to this one
http://ciscocert.custhelp.com/cgi-bin/ciscocert.cfg/php/enduser/std_adp.php?p_faqid=3915&p_sid=Nxhmf5Li&p_accessibility=0&p_pv=&p_cv=&p_prods=&p_cats=&p_sp=cF9zZWFyY2hfdGV4dD0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9mbmwmcF9zb3J0X2J5PQ**&p_topview=1
on that by clicking here it goes to this page
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
on that page i got following email id
tac@cisco.com

the reply from this address was as follows

Please include the following line in all replies.
Tracking number: CT20070904_0000000732
Thank you for contacting Cisco System.
Unfortunately the Cisco.com team is not dealing with network academy
issues.
Please use the link below to contact our Academy regarding your issue.
'cisco.com/go/certsupport'
Best Regards,
Volker Stuetzer
Cisco

this reply told me to go to certsupport page but the beautiful thing is that i got this email id from the same page!!!!!
One phone no for india is mentioned there which is 000 117, then 888 861 6453 but this no. is not working.

now can anyone tell me how to contact cisco from india.

Aquabat [banned]

you need to dial 001 or something to get out of the us

jbaello

dtlokee wrote:

They're printed in China, probably been recalled due to toxic levels of lead in the ink

HAHAHA I lol...

mikej412

Aquabat wrote:

you need to dial 001 or something to get out of the us

He's in India... following the "India Instructions"

India 	000 117, then 888 861 6453

stone123 -- You seem to caught in limbo with the "contact us" tab disabled and bad instructions.

You might want to try something like Skype and that "US International" number that was on one of the pages.... that might work.

You could also try posting in one of the Cisco Certification Community discussion forums to let them know the support links for India aren't working for you.

optimus

It baffles me how someone can pass the CCNP (all 4 exams!), but can not figure out how to contact Cisco to find out about something, let alone dial a telephone number.

That makes no sense to me.

networker050184

optimus wrote:

It baffles me how someone can pass the CCNP (all 4 exams!), but can not figure out how to contact Cisco to find out about something, let alone dial a telephone number.

That makes no sense to me.

I don't think this is covered in the CCNP course material, but I could be wrong

Slowhand

What, you didn't know? Cisco won't even let you touch a rotary-dial phone until you're a CCVP.

larkspur

slowhand I hope you're not an oakland raiders fan? That was rough yesterday!!

My Titans won. We never win big nor pretty, but we win!!!!!