CompTIA PDI+ new cert ... thoughts/feedback

ROMGabe · May 2008

CompTIA has a free online webinar going on right now doing a presentation on PDI+ (Printing and Document Imaging).... basically vendor-neutral cert. for printers/scanners repair techs.

Anyone have this cert. or anyone looking into it?

Any thoughts? Is it worth the $232/$185 cost for those not working with printers/scanners on a regular basis ??

ULWiz · May 2008

I personally would not get this cert unless it was my primary job just working on those types of devices.

ROMGabe · May 2008

That's a good point.

I was thinking, even for sys.admins or helpdesk folks, it really does not hurt to have some background understanding on how to repair printers ... especially in those time of *urgent* need.

undomiel · May 2008

ROMGabe wrote:

That's a good point.

I was thinking, even for sys.admins or helpdesk folks, it really does not hurt to have some background understanding on how to repair printers ... especially in those time of *urgent* need.

The only time you'll hear an office yell more when a printer is down is when Exchange goes down. But the printer yelling is pretty close! Even if you have plenty of other printers, they don't want to have to walk one cubicle farther than they have to.

JDMurray · May 2008

We do have a CompTIA PDI+ forum here at TE.

andygee · May 2008

I would say if you can afford it go for it. Amazing how many network gurus cant sort out a simple copy quality issue which when you do a bit of basic study is quite simple.

The PDI is not indepth imo but gives those either starting in the trade or those that dabble the right level of info.

I went to a call recently where the certed up I.T admin couldn't solve an ip faxing problem.
After he had checked all the settings, done whatever with his network it turned out some of the orignal size sensors sitting on top of the ardf had been covered in dust making the MFD think the orignal was A3 not A4, which in turn confused the fax software.

In theory we could have charged for that call which took seconds to sort out. As we were busy and they had a service contract it was easier to sort the problem and move on rather than get bogged down in paperwork.

As this guy was an independent IT consultant for this office it may have also seriously dented his rep with the customer and who would of paid for the call if we had charged the customer or the consultant...

stlsmoore · May 2008

good ole printing issues...I'm so glad I got out of that field, I used to do IT Support for a copier printer reseller.

CompTIA PDI+ **new** cert ... thoughts/feedback

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CompTIA PDI+ new cert ... thoughts/feedback