CDR

Call Detail Records...

Are these only available for *outgoing* calls made by my CCM users?

Is there anyway we can log incoming calls, if CDR is only for outgoing?

Thanks

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Luckycharms

Cisco CDR Analysis and Reporting (CAR)—provides reports for calls based on CDR records. Reports that are provided include Calls on a user basis, Calls through gateways, Simplified Call Quality, and CDR search mechanism. In addition, CAR provides limited database administration; for example, deleting records based on DB size.

this might answer you question.

gorebrush

Yeah, I turned it on last night and can see that it is recording everything nicely.

Thanks

Luckycharms

Don't for get to read on how CDR's work in CCM cluster's too... This will come in really handy when trouble shooting phones/gateways that are registered to different CCM box's...

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