MS Second Shot...it isnt working!

I am trying to register again for my 70-291 and I entered my voucher number with Prometric when I first took the exam and now a second time I enter the voucher number again but Prometric still insists that I pay up for the exam. Am I missing something here?

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Comments

dynamik

Is that how it's supposed to work? I was under the impression you had to give them a call. I haven't really looked into it though. Regardless, I'd start by giving them a call.

aordal

Are you sure its the same voucher# that you used to register for the test originally? When I've used it in the past it subtracts the fee of the test, I didn't even have to put in a CC#. So if it's not working you either have the wrong voucher # or you didn't put it in correctly for the first exam. However, if I were you I'd still call the 800# and ask them what they can do.

Good luck though!

skrpune

how long has it been since you took the first exam? I've never used a second shot offer, but I've heard that it may take a bit for the results to be reported by your test center before you can use the second shot.

kctxau

Check to see if the test results have been entered into your Prometric profile. It may take a few hours or so for the results to be entered.

ULWiz

From my experience you have to call them to register your second shot offer. It is done with the same coupon you registered the first one with

skrpune

here's the rundown from the Prometric site re: using the second shot offer:

Here's how it works:

* Step 1: Register for Second Shot on the Microsoft site and receive an exam voucher number.
* Step 2: Using the voucher number, schedule and pay for your initial exam via Prometrics's web site, call center or test center locations.
--- You must have the voucher number available prior to registering.
--- Academic exams may not be scheduled via Prometric's web site.
* Step 3: Take your exam.
* Step 4: If you fail, register for your free retake exam via Prometric's web site, call center or test center locations using the same voucher number.
--- Please wait one day after the failed exam to register to allow for test results to be entered into the system.
--- Academic exams may not be scheduled via Prometric's web site.

It doesn't mention having to call them to 'activate' the voucher, but I haven't gone through this myself yet so I can't say from experience...

WillTech105

It looks like I'll have to call Prometric...I'll let everyone know how it goes.

suren327

it worked fine for me..i just failed an exam and i went through the same procedure as scheduling an exam date and reused the voucher number and it worked..if u failed the exam u have to use it towards the same exam u attempted..

vCole

When registering for your first exam, did you put the voucher number in?

If not, then that's why it's not working.