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Exchange, Outlook or BES problem
nasu
Member Posts: 62 ■■□□□□□□□□
Hi guys,
I am having very weird problems with this user....never encountered before.
Outlook 2007
Blackberry BES user
Deletes/Moves emails from her inbox in Outlook (specifically moves an email to a folder)
Deletes that email from her Blackberry
A short time later the email comes back to her blackberry again.
Please let me know your toughts..
I really appriciated
I am having very weird problems with this user....never encountered before.
Outlook 2007
Blackberry BES user
Deletes/Moves emails from her inbox in Outlook (specifically moves an email to a folder)
Deletes that email from her Blackberry
A short time later the email comes back to her blackberry again.
Please let me know your toughts..
I really appriciated
Comments
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Optionsnasu
Member Posts: 62 ■■□□□□□□□□
she has no rules what so ever so does move them into folders manually ..
ThanksCheck her rules in Outlook. -
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undomiel
Member Posts: 2,818
If rules isn't getting in the way then I've found it usually comes down to having to wipe and reactivate.Jumping on the IT blogging band wagon -- http://www.jefferyland.com/ -
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jamesp1983
Member Posts: 2,475 ■■■■□□□□□□
It sounds like it might be a problem with which mail client wins, handheld vs outlook. Check the settings on the handheld. You can see sync settings from Desktop Manager as well."Check both the destination and return path when a route fails." "Switches create a network. Routers connect networks."
