Cisco Softphone
Hey guys,
We have a CME customer who would like to use his Softphone from home, like their CEO does. Basically the CEO VPNs in with the Cisco VPN Client 5 then turns on the Softphone and it works. When I attempted to set this up for the other user it started hijacking the CEO's setup. It would appear the Cisco VPN client is using the same Mac address for both users.
Has anyone run into this? Solutions?
We have a CME customer who would like to use his Softphone from home, like their CEO does. Basically the CEO VPNs in with the Cisco VPN Client 5 then turns on the Softphone and it works. When I attempted to set this up for the other user it started hijacking the CEO's setup. It would appear the Cisco VPN client is using the same Mac address for both users.
Has anyone run into this? Solutions?
-Daniel
Comments
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Devilsbane
Member Posts: 4,214 ■■■■■■■■□□
That is how we are setup here. Unfortunately I don't know how our telephony team did it.Decide what to be and go be it. -
vCole
Member Posts: 1,573 ■■■■■■■□□□
I believe this is a licensed feature, correct me if I'm wrong - but do you have enough licenses for Softphones? -
Claymoore
Member Posts: 1,637
I doubt it's the VPN. You will need to set up the MAC of the remote user's NIC in his softphone profile template on the Cisco management site.
(at least that's how I remember it from a few years ago when I last set one up)