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Weird Outlook issue
cyberguypr
Mod Posts: 6,928 Mod
in Off-Topic
I've spent way too much time researching this and haven't found a solution. User has a recurring meeting. Everything is fine and dandy on a Mac, Android device, BlackBerry and OWA. For some reason, the meeting shows in Outlook 2010 in a time slot 5 hours later. I created a profile for him on a test VM and the issue is still present. When looking at the meeting in OWA everything looks normal. However, I noticed the difference below when comparing an occurrence vs. the series.
Here are a couple of details:
- 12 users in this meeting. No one else having issues.
- If I move the meeting to a different time slot it retains the 5 hour difference in Outlook
- The user experiencing the issue noticed two more meeting with the same behavior, all from the same sender
- I looked into DST issue but everything is fully patched
- Also looked into time zone settings and everything within Outlook was correct
Any ideas?
Here are a couple of details:
- 12 users in this meeting. No one else having issues.
- If I move the meeting to a different time slot it retains the 5 hour difference in Outlook
- The user experiencing the issue noticed two more meeting with the same behavior, all from the same sender
- I looked into DST issue but everything is fully patched
- Also looked into time zone settings and everything within Outlook was correct
Any ideas?
Comments
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OptionsRTmarc Member Posts: 1,082 ■■■□□□□□□□I'm convinced there is a bug in Outlook 2010 in the way it handles anything with UTC time. I get meeting requests occasionally from people on Zimbra that use UTC for their meeting requests. Just as you've described, there is a disparity in time.
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OptionsRobertKaucher Member Posts: 4,299 ■■■■■■■■■■I've seen similar things at my work. All around OutLook and UTC. Sadly we have to pass things like this off to our parent company's IS so I can't even give any suggestions.
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OptionsN2IT Inactive Imported Users Posts: 7,483 ■■■■■■■■■■14:15 - 9:15 5:00
I've seen some quirky issues with Outlook as well, something similar to this in fact.
I'll ask around Cyber and see if I can get you in the right direction. -
Optionscyberguypr Mod Posts: 6,928 ModThanks. This is one of those issues that drives me crazy but I just can't justify spending too much time on it.
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OptionsEveryone Member Posts: 1,661Outlook has nothing to do with the time, that is all controlled by the OS. I’m guessing the problem is only happening on Windows 7 systems?
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OptionsRTmarc Member Posts: 1,082 ■■■□□□□□□□Outlook has nothing to do with the time, that is all controlled by the OS. I’m guessing the problem is only happening on Windows 7 systems?
It has everything to do with time when you throw the time zone component into meetings. I've never once seen this issue on Windows 7 running Office 2007 but multiple times with a Win 7 + Office 2010 combination. -
OptionsEveryone Member Posts: 1,661It has everything to do with time when you throw the time zone component into meetings. I've never once seen this issue on Windows 7 running Office 2007 but multiple times with a Win 7 + Office 2010 combination.
I have seen where time zones are completely missing on Windows 7, there was a KB article with a "Fix it for me" for this issue, but I can't seem to find it right now. The user had to run it IIRC, it didn't need admin privileges. You have to look closely, because it may look like the settings are correct, when in fact they are missing, and it is using something similar, but not correct. The OS time settings is where you have to look.
I did find this article while trying to find the one I was talking about, it may be of some help: Timing and scheduling issues after a daylight saving time update or time zone update -
Optionscyberguypr Mod Posts: 6,928 ModJust a quick update. I was able to confirm I am not going crazy. This person opened a case with M$ and nothing has come from it in over 6 months: Error with Daylight Savings Time in Office 2010 and Windows 7.
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Optionssechen43 Registered Users Posts: 1 ■□□□□□□□□□Having the same / similar issue. Upgraded to 2010 couple of months ago. I have a lot of weekly meetings that are reoccurring, most of which I created. Randomly, these meetings will simply move to a time slot 5 hours ahead on my side. Nothing changes on the other attendees calendars. Today I received a 15 min reminder and hit snooze. Then, at the 5 min reminder it stated that the meeting was 6 days overdue, I dismissed, glanced at the calendar, and the meeting in question, and all of its future meetings, had moved to 5 hours later in the day. I have noticed that I always get a 6 day old reminder on the ones that move after the snooze. I have tried completely deleting and recreating these meetings and it still happens. It happens totally at random. Some weeks 5 meetings are ok and only 1 has an issue, other weeks 3 or 4 meetings have an issue. This is only on reoccurring meetings and they always adjust by 5 hours forward and it has something to do with reminders (maybe). I have tried all of the Outlook switches and nothing seems to help. Deleting and recreating my profile didn’t help either. I also have an android (HTC Sensation) but I don’t see how this could be causing it.
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Optionscyberguypr Mod Posts: 6,928 ModWelcome aboard. Are your Office and Windows patches up to date?