Shoretel 12 Deploys on New Job?

Any tips or advice for a Shoretel deployment, perhaps some tricks to get things running nice? Just finished a week full of downed T1's/DS3's, routing issues, commanding ILECS, frustration with Century Link and a split tunnel Ethernet/ MPLS connected multi-site network issue. Now, a VoIP deployment is thrown at me. Granted, I've received 1 week of training on it, but it's sort of daunting..

So, back on topic, anyone have any tips/best practices/things to avoid for VoIP deployments/Shoretel in general?

Thanks!

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Comments

blargoe

I've never managed ShoreTel, but worked at a company that used it. The biggest caveat that I remember is to make sure any updates to Windows are approved by Shoretel as being tested by them (I think they publish this info somewhere).

it_consultant

darkerz wrote: »

Any tips or advice for a Shoretel deployment, perhaps some tricks to get things running nice? Just finished a week full of downed T1's/DS3's, routing issues, commanding ILECS, frustration with Century Link and a split tunnel Ethernet/ MPLS connected multi-site network issue. Now, a VoIP deployment is thrown at me. Granted, I've received 1 week of training on it, but it's sort of daunting..

So, back on topic, anyone have any tips/best practices/things to avoid for VoIP deployments/Shoretel in general?

Thanks!

Have a VAR put it in for you. Seriously, you don't want to own that turd.