Passed ITIL v3 Service Operation
Hi One and All, I just passed the ITIL v3 Service Operation exam a few days ago, with a score of 78% (31 out of 40). This means that my detailled score must have been either 5-5-5-5-5-5-1-0, or 5-5-5-5-5-3-3-0, which isn't bad at all. I just would like to know the question where I spoiled it, haha. Guess they will never tell me. Well, during the test, I did not feel comfortable. They throw so many curves at you, you know. Although I have passed so many exams in my life, such as many many Microsoft and Cisco exams, this experience did not help at all. For instance, this ITIL exam was the only one where I have used up almost all 90 minutes time. Whew. And when I finally clicked "End Exam", I was totally unable to even ESTIMATE if I passed or not. So I guess these ITIL exams are truely a different pair of gloves than the Microsoft crap (sorry, M$). Perhaps my long work experience in Operations helped me out. Which means that Service Design or Transition will be even tougher for me. We shall see. Next one for me is CSI. Good luck to you!!