Hello everyone, I am applying for entry-level IT positions. I was just wondering if my resume is enough to catch any employer's attention?
Edward Van Halen
5150 Mean Street
l Pasadena, CA
l womenandchildrenfirst@g
Seeking a Helpdesk position with opportunity for advancement
l Proficiency with Windows XP/Vista/7, Microsoft Office and basic network troubleshooting skills.l In-depth knowledge and understanding of numerous software packages and operating systems.
l Strong organization skills and ability to prioritize multiple projects and objectives in a rapidly changing environment. l Ability to communicate technical concepts into non-technical terms (and vice versa).
l Fluency in a foreign language.
Education
NATIONAL UNIVERSITY – (2012)
M.S. in Information Systems
CALIFORNIA STATE UNIVERSITY - (2010)
B.A. in Ethnic Studies
Technology Summary
Certifications:
A+
Systems:
Windows XP/Vista/7, Novell GroupWise, Mac OS X, iOS
Databases:
Justice Automated Data Exchange, Relational Databases
Software:
MS Project, MS Visio, MS Office, Adobe Photoshop
Projects
Master’s Research Project 2012 - CIS 620 (National University)
-Led a team of five students in the creation of a fictitious mobile application (NatWorld) using various Project Management techniques. -Developed use case diagram, data flow diagram, project schedule, budget, business case, and quality management plan using Microsoft Project and Visio. Selected Experience
Program Technician II (2003 to Present):
-Analyzing criminal and applicant files for background checks.
-Evaluating situations accurately and taking effective action.
-Continually researching and applying laws, rules, regulations, procedures, and policies.
-Performing arithmetic calculations with speed and accuracy.
-Utilizing excellent written and verbal communication skills to verify accurate data.
