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Phones Not Registering / Firmware Not Loading - Help
![Diggs](https://us.v-cdn.net/6030959/uploads/userpics/navatar316585_1.gif)
I've been studying for my CCNA Voice over the last couple months off and on but just now have the equipment together to put together my lab.
I factory reset my 3 phones (7961) and believe I have it set up correctly for the phones to download the SCCP firmware from one of my 2811 CME routers.
I must not have something configured properly or I have the wrong firmware files for the 7961's however I was told they were correct.
As it stands right now they just seem to be in a constant loop / power-cycle.
Configs below:
3560 PoE Switch
2811:
Flash of 2811:
The March 7th files were obviously the ones I've loaded myself - I tried the same with serveral of the SIP files that are supposed to be for the 7961 / 7941 with the same result.
Any help would be greatly appreciated - I've been incredibly frustrated and would like to move forward with my studies but feel like I've hit a brick wall.
Diggs
I factory reset my 3 phones (7961) and believe I have it set up correctly for the phones to download the SCCP firmware from one of my 2811 CME routers.
I must not have something configured properly or I have the wrong firmware files for the 7961's however I was told they were correct.
As it stands right now they just seem to be in a constant loop / power-cycle.
Configs below:
3560 PoE Switch
POE_S1#show run Building configuration... Current configuration : 5667 bytes ! version 12.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname POE_S1 ! boot-start-marker boot-end-marker ! enable secret 5 $1$us8i$vD0yXxHADLrBsUM2UHnPN1 ! username Admin privilege 15 secret 5 $1$3IDU$Ns9TcnAFwoUsjMwivrkaT/ ! ! no aaa new-model system mtu routing 1500 ip domain-name DOMAIN.ca ! ! ! ! crypto pki trustpoint TP-self-signed-13764352 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-13764352 revocation-check none rsakeypair TP-self-signed-13764352 ! ! crypto pki certificate chain TP-self-signed-13764352 certificate self-signed 01 30820242 308201AB A0030201 02020101 300D0609 2A864886 F70D0101 04050030 2F312D30 2B060355 04031324 494F532D 53656C66 2D536967 6E65642D 43657274 69666963 6174652D 31333736 34333532 301E170D 39333033 30313030 30383335 5A170D32 30303130 31303030 3030305A 302F312D 302B0603 55040313 24494F53 2D53656C 662D5369 676E6564 2D436572 74696669 63617465 2D313337 36343335 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 81009E9F C47662BA 1940F3BF 17AA905E 17C1939A 61F45677 AE043F72 61F874AA A0C8FB4C A3C3DCBC 0996BB9F 688777EF E47BD7C0 853C488D C07D7557 A37CF9F8 FC991617 4FDD2952 30888F95 C3AD7350 9A16BF49 0854A88C FAE4232E 16974E6D D03CA5D1 F4B934D3 653D685F 5AD442A1 D2A6741D 4D16BD34 EECB33DD 09A61363 67150203 010001A3 6E306C30 0F060355 1D130101 FF040530 030101FF 30190603 551D1104 12301082 0E504F45 5F53312E 49494247 2E636130 1F060355 1D230418 30168014 440860EA 3E84E3CF 38D5D1B7 EA32F345 CC135B25 301D0603 551D0E04 16041444 0860EA3E 84E3CF38 D5D1B7EA 32F345CC 135B2530 0D06092A 864886F7 0D010104 05000381 81009775 B6D18ED2 9BBABAAF A764BEEE 49822321 BB4C83EA CCE5A15D 92C72B80 99171051 80DB6C38 5A72A0E3 E7B9A90D 426714E4 281E6C84 276B5BF7 9D331716 CFE4059F C9BF41B3 182DA559 60DE71C2 BE60BA5C C9DB5F03 337E37BF FA893908 C648F2CE 2D334896 844131F3 852B1136 CE2D997C 6CE48A4A 572ACAB0 D9D4B74E 953E quit ! ! ! spanning-tree mode pvst spanning-tree extend system-id ! vlan internal allocation policy ascending ! ip ssh version 2 ! ! interface FastEthernet0/1 switchport trunk encapsulation dot1q switchport mode trunk duplex full ! [B]interface FastEthernet0/2[/B][COLOR=#ff0000][B] - 0/24[/B][/COLOR] switchport access vlan 15 switchport mode access switchport voice vlan 5 spanning-tree portfast ! interface GigabitEthernet0/1 ! interface GigabitEthernet0/2 ! interface Vlan1 ip address dhcp ! ip classless ip http server ip http secure-server ! ! banner motd ^C ********************* * BANNER * ********************* ^C ! line con 0 exec-timeout 0 0 password 7 02050D480809 logging synchronous login history size 32 line vty 0 4 exec-timeout 0 0 logging synchronous login local transport input telnet ssh line vty 5 15 login ! end POE_S1#
2811:
version 15.1 service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname CME_R4 ! boot-start-marker boot-end-marker ! ! enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY ! no aaa new-model ! no network-clock-participate wic 0 ! dot11 syslog ip source-route ! ! ip cef ! ip dhcp excluded-address 192.168.5.1 192.168.5.49 ip dhcp excluded-address 192.168.5.250 192.168.5.255 ! ip dhcp pool IP_PHONE_POOL network 192.168.5.0 255.255.255.0 default-router 192.168.5.1 dns-server 4.2.2.2 option 150 ip 192.168.5.1 ! ! no ip domain lookup ip domain name DOMAIN.ca no ipv6 cef ! multilink bundle-name authenticated ! ! ! ! ! ! ! ! ! ! ! voice-card 0 ! crypto pki token default removal timeout 0 ! crypto pki trustpoint TP-self-signed-2061784196 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-2061784196 revocation-check none rsakeypair TP-self-signed-2061784196 ! ! crypto pki certificate chain TP-self-signed-2061784196 certificate self-signed 01 3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030 31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 69666963 6174652D 32303631 37383431 3936301E 170D3133 30333031 30343433 30365A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 30363137 38343139 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100B90C F5844A6B 5104A195 5F3CEE5C BC55C375 F65E3F09 E6146D87 6D0A8A17 3E7356E4 6C63B431 90A5C311 D3FB3369 FC9A35AE 82B6F960 E3B12CDA 155B6F16 A6CBFC3B 102B6569 DF1145AA 478346BE 956C0E65 8F0BC3F1 EE37A8BE E650EE82 1C71798E E9C0B2EA B0E15C96 CA4C5F3A AA8EEA5F DC27F269 8B7B6848 2DC43675 1D430203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304 18301680 1452B4F4 7809F576 5E6C378D B83A7ED4 460C67E2 85301D06 03551D0E 04160414 52B4F478 09F5765E 6C378DB8 3A7ED446 0C67E285 300D0609 2A864886 F70D0101 05050003 8181001C 7D0A3543 CBDFA726 27E06B99 4843C47B D580F4B8 917F236C 0D4B0E2A 9D168DB2 722AF382 D011200A 4AEFEF78 7852D64B DE3D3179 E5D8B769 E84C698D 9A8B6E53 0DD1187D F066FFD8 B802D92E 6CADE021 FA33B9E0 711773F6 0DD4D8F0 5DDA4EEA CD4285EC 1120C29B 82610890 3986C8D1 A59E4C00 8865CEA9 95B1EEB1 2BB0C1 quit ! ! license udi pid CISCO2811 sn ********** username Admin privilege 15 secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY ! redundancy ! ! controller T1 0/0/0 ! controller T1 0/0/1 ! ip ssh version 2 ! ! ! ! ! ! ! ! interface FastEthernet0/0 no ip address duplex auto speed auto ! interface FastEthernet0/0.5 encapsulation dot1Q 5 ip address 192.168.5.1 255.255.255.0 ! interface FastEthernet0/0.15 encapsulation dot1Q 15 ip address 192.168.15.1 255.255.255.0 ! interface FastEthernet0/1 ip address 192.168.2.1 255.255.255.0 duplex auto speed auto ! interface Serial0/2/0 no ip address shutdown no fair-queue clock rate 2000000 ! interface Service-Engine1/0 no ip address shutdown ! ip forward-protocol nd ip http server ip http secure-server ! ! ! ! ! ! ! ! tftp-server flash:SCCP41.9-3-1SR1-1S.loads tftp-server flash:cnu41.9-3-1ES8.sbn tftp-server flash:apps41.9-3-1ES8.sbn tftp-server flash:dsp41.9-3-1ES8.sbn tftp-server flash:jar41sccp.9-3-1ES8.sbn tftp-server flash:cvm41sccp.9-3-1ES8.sbn tftp-server flash:term61.default.loads tftp-server flash:term41.default.loads ! control-plane ! ! voice-port 0/1/0 ! voice-port 0/1/1 ! voice-port 0/1/2 ! voice-port 0/1/3 ! ! ! mgcp profile default ! ! ! ! ! telephony-service max-ephones 10 max-dn 15 ip source-address 192.168.5.1 port 2000 load 7961 SCCP41.9-3-1SR1-1S max-conferences 8 gain -6 transfer-system full-consult ! ! ephone-dn 1 number 1000 ! ! ephone-dn 2 number 1001 ! ! ephone-dn 3 number 1002 ! ! ephone 1 device-security-mode none mac-address 0024.9735.6769 type 7961 button 1:1 ! ! ! ephone 2 device-security-mode none mac-address 001E.4AF2.CA3E type 7961 button 2:2 ! ! ! ephone 3 device-security-mode none mac-address 001D.450C.38A3 type 7961 button 3:3 ! ! ! banner motd ^C ********************* * BANNER * ********************* ^C ! line con 0 exec-timeout 0 0 password 7 094F471A1A0A logging synchronous login history size 32 line aux 0 line 66 no activation-character no exec transport preferred none transport input all transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh line vty 0 4 exec-timeout 0 0 privilege level 15 logging synchronous login local transport input telnet ssh ! scheduler allocate 20000 1000 end CME_R4#
Flash of 2811:
CME_R4#show flash -#- --length-- -----date/time------ path 1 67871024 Dec 11 2012 05:45:34 +00:00 c2800nm-adventerprisek9-mz.151-4.M5.bin 2 3987 Dec 11 2012 05:58:36 +00:00 admin_user.html 3 677820 Dec 11 2012 05:58:40 +00:00 admin_user.js 4 1029 Dec 11 2012 05:58:42 +00:00 CiscoLogo.gif 5 617 Dec 11 2012 05:58:42 +00:00 CME_GUI_README.TXT 6 953 Dec 11 2012 05:58:42 +00:00 Delete.gif 7 16344 Dec 11 2012 05:58:44 +00:00 dom.js 8 864 Dec 11 2012 05:58:44 +00:00 downarrow.gif 9 6146 Dec 11 2012 05:58:44 +00:00 ephone_admin.html 10 4558 Dec 11 2012 05:58:44 +00:00 logohome.gif 11 3866 Dec 11 2012 05:58:46 +00:00 normal_user.html 12 78428 Dec 11 2012 05:58:46 +00:00 normal_user.js 13 1347 Dec 11 2012 05:58:46 +00:00 Plus.gif 14 843 Dec 11 2012 05:58:48 +00:00 sxiconad.gif 15 174 Dec 11 2012 05:58:48 +00:00 Tab.gif 16 2432 Dec 11 2012 05:58:48 +00:00 telephony_service.html 17 870 Dec 11 2012 05:58:48 +00:00 uparrow.gif 18 9968 Dec 11 2012 05:58:48 +00:00 xml-test.html 19 3412 Dec 11 2012 05:58:50 +00:00 xml.template 20 2942935 Dec 11 2012 05:59:16 +00:00 apps11.8-5-3TH1-6.sbn 21 503269 Dec 11 2012 05:59:20 +00:00 cnu11.8-5-3TH1-6.sbn 22 2104751 Dec 11 2012 05:59:36 +00:00 cvm11sccp.8-5-3TH1-6.sbn 23 340615 Dec 11 2012 05:59:40 +00:00 dsp11.8-5-3TH1-6.sbn 24 1616686 Dec 11 2012 05:59:52 +00:00 jar11sccp.8-5-3TH1-6.sbn 25 670 Dec 11 2012 05:59:54 +00:00 SCCP11.8-5-3S.loads 26 674 Dec 11 2012 05:59:54 +00:00 term06.default.loads 27 674 Dec 11 2012 05:59:54 +00:00 term11.default.loads 28 1916 Dec 11 2012 05:59:56 +00:00 MISCH-1.3.3.SBN 29 900 Dec 11 2012 05:59:56 +00:00 CP7921G-1.3.3.LOADS 30 900 Dec 11 2012 05:59:56 +00:00 CP7925G-1.3.3.LOADS 31 674 Dec 11 2012 05:59:56 +00:00 term42.default.loads 32 674 Dec 11 2012 05:59:56 +00:00 term62.default.loads 33 670 Dec 11 2012 05:59:58 +00:00 SCCP42.8-5-3S.loads 34 655 Dec 11 2012 05:59:58 +00:00 term31.default.loads 35 646 Mar 7 2013 06:22:48 +00:00 SCCP41.9-3-1SR1-1S.loads 36 654 Dec 11 2012 05:59:58 +00:00 term45.default.loads 37 556191 Mar 7 2013 06:21:12 +00:00 cnu41.9-3-1ES8.sbn 38 654 Dec 11 2012 06:00:00 +00:00 term65.default.loads 39 654 Dec 11 2012 06:00:00 +00:00 term70.default.loads 40 654 Dec 11 2012 06:00:00 +00:00 term71.default.loads 41 654 Dec 11 2012 06:00:00 +00:00 term75.default.loads 42 651 Dec 11 2012 06:00:02 +00:00 SCCP31.8-5-3S.loads 43 650 Dec 11 2012 06:00:02 +00:00 SCCP41.8-5-3S.loads 44 650 Dec 11 2012 06:00:02 +00:00 SCCP45.8-5-3S.loads 45 650 Dec 11 2012 06:00:02 +00:00 SCCP70.8-5-3S.loads 46 650 Dec 11 2012 06:00:02 +00:00 SCCP75.8-5-3S.loads 47 61 Dec 11 2012 06:00:04 +00:00 SCCP69xx.8-5-3-0.loads 48 0 Dec 11 2012 06:00:04 +00:00 Desktops 49 0 Dec 11 2012 06:00:04 +00:00 Desktops/320x212x12 50 131470 Dec 11 2012 06:00:04 +00:00 Desktops/320x212x12/CampusNight.png 51 80565 Dec 11 2012 06:00:06 +00:00 Desktops/320x212x12/CiscoFountain.png 52 8156 Dec 11 2012 06:00:06 +00:00 Desktops/320x212x12/CiscoLogo.png 53 138278 Dec 11 2012 06:00:08 +00:00 Desktops/320x212x12/FOUNTAIN.PNG 54 740 Dec 11 2012 06:00:08 +00:00 Desktops/320x212x12/LIST.XML 55 109076 Dec 11 2012 06:00:10 +00:00 Desktops/320x212x12/MorroRock.png 56 108087 Dec 11 2012 06:00:10 +00:00 Desktops/320x212x12/NantucketFlowers.png 57 10820 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CampusNight.png 58 9657 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CiscoFountain.png 59 2089 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CiscoLogo.png 60 7953 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-Fountain.png 61 7274 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x12/TN-MorroRock.png 62 9933 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x12/TN-NantucketFlowers.png 63 0 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x16 64 740 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x16/LIST.XML 65 0 Dec 11 2012 06:00:14 +00:00 Desktops/320x216x16 66 740 Dec 11 2012 06:00:16 +00:00 Desktops/320x216x16/LIST.XML 67 0 Dec 11 2012 06:00:16 +00:00 Ringtones 68 8224 Dec 11 2012 06:00:16 +00:00 Ringtones/Analog1.raw 69 8307 Dec 11 2012 06:00:16 +00:00 Ringtones/Analog2.raw 70 5280 Dec 11 2012 06:00:16 +00:00 Ringtones/AreYouThere.raw 71 5040 Dec 11 2012 06:00:18 +00:00 Ringtones/AreYouThereF.raw 72 8206 Dec 11 2012 06:00:18 +00:00 Ringtones/Bass.raw 73 12240 Dec 11 2012 06:00:18 +00:00 Ringtones/CallBack.raw 74 16066 Dec 11 2012 06:00:18 +00:00 Ringtones/Chime.raw 75 8160 Dec 11 2012 06:00:20 +00:00 Ringtones/Classic1.raw 76 16080 Dec 11 2012 06:00:20 +00:00 Ringtones/Classic2.raw 77 10800 Dec 11 2012 06:00:20 +00:00 Ringtones/ClockShop.raw 78 2823 Dec 11 2012 06:00:20 +00:00 Ringtones/DistinctiveRingList.xml 79 9665 Dec 11 2012 06:00:22 +00:00 Ringtones/Drums1.raw 80 13610 Dec 11 2012 06:00:22 +00:00 Ringtones/Drums2.raw 81 15928 Dec 11 2012 06:00:22 +00:00 Ringtones/FilmScore.raw 82 16244 Dec 11 2012 06:00:22 +00:00 Ringtones/HarpSynth.raw 83 8245 Dec 11 2012 06:00:24 +00:00 Ringtones/Jamaica.raw 84 16127 Dec 11 2012 06:00:24 +00:00 Ringtones/KotoEffect.raw 85 12776 Dec 11 2012 06:00:24 +00:00 Ringtones/MusicBox.raw 86 8223 Dec 11 2012 06:00:24 +00:00 Ringtones/Piano1.raw 87 15422 Dec 11 2012 06:00:24 +00:00 Ringtones/Piano2.raw 88 9360 Dec 11 2012 06:00:26 +00:00 Ringtones/Pop.raw 89 7200 Dec 11 2012 06:00:26 +00:00 Ringtones/Pulse1.raw 90 4000 Dec 11 2012 06:00:26 +00:00 Ringtones/Ring1.raw 91 4000 Dec 11 2012 06:00:26 +00:00 Ringtones/Ring2.raw 92 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring3.raw 93 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring4.raw 94 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring5.raw 95 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring6.raw 96 4088 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring7.raw 97 495 Dec 11 2012 06:00:30 +00:00 Ringtones/Ringlist.xml 98 10858 Dec 11 2012 06:00:30 +00:00 Ringtones/Sax1.raw 99 14233 Dec 11 2012 06:00:30 +00:00 Ringtones/Sax2.raw 100 16100 Dec 11 2012 06:00:32 +00:00 Ringtones/Vibe.raw 101 8095286 Dec 11 2012 06:01:28 +00:00 apps37sccp.1-3-4-0.bin 102 2942935 Dec 11 2012 06:01:50 +00:00 apps31.8-5-3TH1-6.sbn 103 2935993 Dec 11 2012 06:02:12 +00:00 apps42.8-5-3TH1-6.sbn 104 2935993 Dec 11 2012 06:02:34 +00:00 apps45.8-5-3TH1-6.sbn 105 2935993 Dec 11 2012 06:02:56 +00:00 apps75.8-5-3TH1-6.sbn 106 2933329 Dec 11 2012 06:03:18 +00:00 apps41.8-5-3TH1-6.sbn 107 2933329 Dec 11 2012 06:03:40 +00:00 apps70.8-5-3TH1-6.sbn 108 2599169 Dec 11 2012 06:04:00 +00:00 APPSH-1.3.3.SBN 109 2591877 Dec 11 2012 06:04:18 +00:00 APPS-1.3.3.SBN 110 2118620 Dec 11 2012 06:04:34 +00:00 SYSH-1.3.3.SBN 111 2103754 Dec 11 2012 06:04:50 +00:00 cvm70sccp.8-5-3TH1-6.sbn 112 2101414 Dec 11 2012 06:05:08 +00:00 cvm41sccp.8-5-3TH1-6.sbn 113 2100804 Dec 11 2012 06:05:24 +00:00 cvm45sccp.8-5-3TH1-6.sbn 114 2100554 Dec 11 2012 06:05:40 +00:00 cvm75sccp.8-5-3TH1-6.sbn 115 2100286 Dec 11 2012 06:05:56 +00:00 cvm31sccp.8-5-3TH1-6.sbn 116 2099070 Dec 11 2012 06:06:14 +00:00 cvm42sccp.8-5-3TH1-6.sbn 117 2083047 Dec 11 2012 06:06:30 +00:00 SYS-1.3.3.SBN 118 1939872 Dec 11 2012 06:06:44 +00:00 WLANH-1.3.3.SBN 119 1906272 Dec 11 2012 06:06:58 +00:00 SCCP69xx.8-5-3-0.zz 120 1892036 Dec 11 2012 06:07:14 +00:00 GUIH-1.3.3.SBN 121 1887312 Dec 11 2012 06:07:28 +00:00 jar75sccp.8-5-3TH1-6.sbn 122 1882934 Dec 11 2012 06:07:42 +00:00 jar45sccp.8-5-3TH1-6.sbn 123 1848343 Dec 11 2012 06:07:56 +00:00 GUI-1.3.3.SBN 124 1828410 Dec 11 2012 06:08:10 +00:00 jar70sccp.8-5-3TH1-6.sbn 125 1756328 Dec 11 2012 06:08:24 +00:00 jar42sccp.8-5-3TH1-6.sbn 126 1628021 Dec 11 2012 06:08:36 +00:00 jar41sccp.8-5-3TH1-6.sbn 127 1616425 Dec 11 2012 06:08:48 +00:00 jar31sccp.8-5-3TH1-6.sbn 128 1379535 Dec 11 2012 06:09:00 +00:00 WLAN-1.3.3.SBN 129 939293 Dec 11 2012 06:09:06 +00:00 TNUXH-1.3.3.SBN 130 896477 Dec 11 2012 06:09:14 +00:00 TNUX-1.3.3.SBN 131 537925 Dec 11 2012 06:09:18 +00:00 dsp41.8-5-3TH1-6.sbn 132 537925 Dec 11 2012 06:09:24 +00:00 dsp70.8-5-3TH1-6.sbn 133 524969 Dec 11 2012 06:09:28 +00:00 cnu45.8-5-3TH1-6.sbn 134 524917 Dec 11 2012 06:09:34 +00:00 cnu42.8-5-3TH1-6.sbn 135 524876 Dec 11 2012 06:09:38 +00:00 cnu75.8-5-3TH1-6.sbn 136 503753 Dec 11 2012 06:09:42 +00:00 cnu31.8-5-3TH1-6.sbn 137 500084 Dec 11 2012 06:09:46 +00:00 cnu70.8-5-3TH1-6.sbn 138 499644 Dec 11 2012 06:09:50 +00:00 cnu41.8-5-3TH1-6.sbn 139 496521 Dec 11 2012 06:09:54 +00:00 music-on-hold.au 140 340615 Dec 11 2012 06:09:58 +00:00 dsp31.8-5-3TH1-6.sbn 141 340615 Dec 11 2012 06:10:02 +00:00 dsp42.8-5-3TH1-6.sbn 142 340615 Dec 11 2012 06:10:04 +00:00 dsp45.8-5-3TH1-6.sbn 143 340615 Dec 11 2012 06:10:08 +00:00 dsp75.8-5-3TH1-6.sbn 144 264368 Dec 11 2012 06:10:10 +00:00 DSP69xx.0-0-0-3.zz 145 165355 Dec 11 2012 06:10:12 +00:00 B016-1-0-3.SBN 146 146463 Dec 11 2012 06:10:12 +00:00 B015-1-0-3.SBN 147 44896 Dec 11 2012 06:10:14 +00:00 BOOT69xx.0-0-0-14.zz 148 11601 Dec 11 2012 06:10:14 +00:00 CME-8-0-Full-Readme-v.1.0.txt 149 5134 Dec 11 2012 06:10:16 +00:00 7970-71-75-Background-readme-v1.txt 150 1916 Dec 11 2012 06:10:16 +00:00 MISC-1.3.3.SBN 151 0 Dec 11 2012 06:10:16 +00:00 GUI 152 4118 Dec 11 2012 06:10:16 +00:00 GUI/admin_user.html 153 677820 Dec 11 2012 06:10:20 +00:00 GUI/admin_user.js 154 1029 Dec 11 2012 06:10:22 +00:00 GUI/CiscoLogo.gif 155 639 Dec 11 2012 06:10:22 +00:00 GUI/CME_GUI_README.TXT 156 953 Dec 11 2012 06:10:24 +00:00 GUI/Delete.gif 157 16344 Dec 11 2012 06:10:24 +00:00 GUI/DOM.JS 158 864 Dec 11 2012 06:10:24 +00:00 GUI/downarrow.gif 159 6315 Dec 11 2012 06:10:24 +00:00 GUI/ephone_admin.html 160 4558 Dec 11 2012 06:10:26 +00:00 GUI/LOGOHOME.GIF 161 3978 Dec 11 2012 06:10:26 +00:00 GUI/normal_user.html 162 78428 Dec 11 2012 06:10:26 +00:00 GUI/normal_user.js 163 1347 Dec 11 2012 06:10:28 +00:00 GUI/Plus.gif 164 843 Dec 11 2012 06:10:28 +00:00 GUI/SXICONAD.GIF 165 174 Dec 11 2012 06:10:28 +00:00 GUI/Tab.gif 166 2496 Dec 11 2012 06:10:28 +00:00 GUI/telephony_service.html 167 870 Dec 11 2012 06:10:28 +00:00 GUI/UPARROW.GIF 168 10230 Dec 11 2012 06:10:30 +00:00 GUI/xml-test.html 169 3412 Dec 11 2012 06:10:30 +00:00 GUI/xml.template 170 3176524 Mar 7 2013 06:21:02 +00:00 apps41.9-3-1ES8.sbn 171 559917 Mar 7 2013 06:20:16 +00:00 dsp41.9-3-1ES8.sbn 172 1630054 Mar 7 2013 06:19:58 +00:00 jar41sccp.9-3-1ES8.sbn 173 2214503 Mar 7 2013 06:19:22 +00:00 cvm41sccp.9-3-1ES8.sbn 174 642 Mar 7 2013 06:21:28 +00:00 term61.default.loads 175 642 Mar 7 2013 06:21:52 +00:00 term41.default.loads 93708288 bytes available (162250752 bytes used)
The March 7th files were obviously the ones I've loaded myself - I tried the same with serveral of the SIP files that are supposed to be for the 7961 / 7941 with the same result.
Any help would be greatly appreciated - I've been incredibly frustrated and would like to move forward with my studies but feel like I've hit a brick wall.
Diggs
Comments
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Options
shodown Member Posts: 2,271
What software do you already have on the phones? With older 7941/61 Phones you can't go straight to the newest firmware you have to upgrade in steps.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
Options
Diggs Member Posts: 97 ■■□□□□□□□□
I'm not sure - I just factory reset them...that should wipe them out all together shouldn't it? -
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shodown Member Posts: 2,271
Its for sure not going to work if you factory reset them. You will have to downgrade to a earlier Firmware version.
SCCP firmware upgrade issues
This section applies to the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE,7961G, 7945G, 7942G, 7941G-GE, 7941G, 7911G, and 7906G.
For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) orlater, you must first upgrade your firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgradeto 9.3(1).
The following upgrade issues apply:- If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgradeto 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommendsusing the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
- If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgradeto 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.
page 10 has your answersCurrently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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Diggs Member Posts: 97 ■■□□□□□□□□
And you need a service contact with Cisco to download any of the firmware files don't you?
So I'm essentially screwed then? -
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shodown Member Posts: 2,271
Why do you need version 9 firmware to study? You actually dont. You have lower firmware on your flash
Load that firmware and off you go.
SCCP31.8-5-3S.loads SCCP41.8-5-3S.loads SCCP45.8-5-3S.loads SCCP70.8-5-3S.loads SCCP75.8-5-3S.loadsCurrently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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Diggs Member Posts: 97 ■■□□□□□□□□
Right...makes sense.
Safe to assume 7941 firmware files are compatible with 7961?
Will I be able to just change the current tftp-server global config command to:
tftp-server flash:SCCP41.8-5-3S.loads
and the telephony-service command to:
load 7961 SCCP41.8-5-3S
Or will my firmware version now be too old of a version to upgrade directly to 8.5? I don't know how to check to see what's currently installed.
Thanks for your help! -
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shodown Member Posts: 2,271
Give it a try let us know what you learned.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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Diggs Member Posts: 97 ■■□□□□□□□□
Yeah I suppose eh...can't do any more harm than I already have.
Just logged onto it remotely so can't physically see the phones but I don't think it worked - the interfaces on the 3560 that the phones are connected to keep going up & down -
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shodown Member Posts: 2,271
Do a debug tftp events see what it showsCurrently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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Diggs Member Posts: 97 ■■□□□□□□□□
Repeats the following:*Mar 7 22:50:43.465: TFTP: Looking for term61.default.loads *Mar 7 22:50:43.473: TFTP: Opened flash:term61.default.loads, fd 0, size 642 for process 339 *Mar 7 22:50:43.477: TFTP: Finished flash:term61.default.loads, time 00:00:00 for process 339 *Mar 7 22:50:44.341: TFTP: Looking for term61.default.loads *Mar 7 22:50:44.345: TFTP: Opened flash:term61.default.loads, fd 0, size 642 for process 339 *Mar 7 22:50:44.349: TFTP: Finished flash:term61.default.loads, time 00:00:00 for process 339
-
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shodown Member Posts: 2,271
tftp-server flash:/phones/7941_7961/apps41.8-5-4TH1-6.sbn alias apps41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/cnu41.8-5-4TH1-6.sbn alias cnu41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/cvm41sccp.8-5-4TH1-6.sbn alias cvm41sccp.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/dsp41.8-5-4TH1-6.sbn alias dsp41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/jar41sccp.8-5-4TH1-6.sbn alias jar41sccp.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/SCCP41.8-5-4S.loads alias SCCP41.8-5-4S.loads
tftp-server flash:/phones/7941_7961/term41.default.loads alias term41.default.loads
telephony-service
load 7961 term41.default.loadsCurrently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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aaron0011 Member Posts: 330
Remove the no load 7961 command under telephony-service and then your phones should register with the firmware they currently have. Why bother upgrading it? -
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shodown Member Posts: 2,271
I think he did a factory reset.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
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Diggs Member Posts: 97 ■■□□□□□□□□
tftp-server flash:/phones/7941_7961/apps41.8-5-4TH1-6.sbn alias apps41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/cnu41.8-5-4TH1-6.sbn alias cnu41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/cvm41sccp.8-5-4TH1-6.sbn alias cvm41sccp.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/dsp41.8-5-4TH1-6.sbn alias dsp41.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/jar41sccp.8-5-4TH1-6.sbn alias jar41sccp.8-5-4TH1-6.sbn
tftp-server flash:/phones/7941_7961/SCCP41.8-5-4S.loads alias SCCP41.8-5-4S.loads
tftp-server flash:/phones/7941_7961/term41.default.loads alias term41.default.loads
telephony-service
load 7961 term41.default.loads
I tried this with the file names changed (to 3TH...) and removed the directories and aliases.tftp-server flash:apps41.8-5-3TH1-6.sbn tftp-server flash:cvm41sccp.8-5-3TH1-6.sbn tftp-server flash:SCCP41.8-5-3S.loads tftp-server flash:jar41sccp.8-5-3TH1-6.sbn tftp-server flash:dsp41.8-5-3TH1-6.sbn tftp-server flash:cnu41.8-5-3TH1-6.sbn tftp-server flash:term41.default.loads
With the load command you had and tftp event debugging on it looks like the phones were trying to load the term61.default.loads file*Mar 8 03:27:02.832: TFTP: Looking for term61.default.loads *Mar 8 03:27:03.276: TFTP: Looking for term61.default.loads
I tried replacing the term41 load command with term61 (also having added it to the tftp-server) also with no success -
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aaron0011 Member Posts: 330
Use a TFTP client on your PC to get firmware back on the phones. Then remove load 7961 term61.default.loadsf from your CME config. The firmware you put back on the phones would have to work with CME version your running.You'll need a TFTP server such as tftpd32 and and the XMLDefault.cnf.xml file, https://dl.dropbox.com/u/7900788/Temp/XMLDefault.cnf.xml
- Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
NOTE: The .cop or .cop.sgn formats will not work for this operation. - Copy XMLDefault.cnf.xml to that directory with the exact same filename and capitalization.
- Open the file and edit the appropriate element for your device model. The value must be set to the filename of the .LOADS file without the extension. In this example file attached, the 7961 is set to 9.0(3) so it would look like this:
<loadInformation30018 model="Cisco 7961">SCCP41.9-0-3S</loadInformation30018> - Launch your tftp server and use the directory you extracted the files to as the root. Ensure your firewall is allowing communication on UDP port 69.
- Update the DHCP server's option 150 to point at the IP address where tftp32 is listening.
- The phone will pull firmware from this location at the next boot.
- Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
-
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pitviper Member Posts: 1,376 ■■■■■■■□□□
Remove the no load 7961 command under telephony-service and then your phones should register with the firmware they currently have. Why bother upgrading it?
Because they need to match the CME version to the “T” to function properly – and if they came from a full blown CUCM environment (like a lot of them on ebay), especially one with security implemented, then they won’t work at all.CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
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Diggs Member Posts: 97 ■■□□□□□□□□
Use a TFTP client on your PC to get firmware back on the phones. Then remove load 7961 term61.default.loadsf from your CME config. The firmware you put back on the phones would have to work with CME version your running.You'll need a TFTP server such as tftpd32 and and the XMLDefault.cnf.xml file, https://dl.dropbox.com/u/7900788/Temp/XMLDefault.cnf.xml
- Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
NOTE: The .cop or .cop.sgn formats will not work for this operation. - Copy XMLDefault.cnf.xml to that directory with the exact same filename and capitalization.
- Open the file and edit the appropriate element for your device model. The value must be set to the filename of the .LOADS file without the extension. In this example file attached, the 7961 is set to 9.0(3) so it would look like this:
<loadInformation30018 model="Cisco 7961">SCCP41.9-0-3S</loadInformation30018> - Launch your tftp server and use the directory you extracted the files to as the root. Ensure your firewall is allowing communication on UDP port 69.
- Update the DHCP server's option 150 to point at the IP address where tftp32 is listening.
- The phone will pull firmware from this location at the next boot.
OK thanks - I will give that a try when I get access to my lab later today.
Question though - should I not have the same issue before as I'm effectively trying to upgrade to either 8.x or 9.x firmware when I need a 7.x first before updating as an intermediary? I only have access to the files listed in my flash.like a lot of them on ebay
Yeah they were purchased on ebay - Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
-
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Diggs Member Posts: 97 ■■□□□□□□□□
Didn't have any luck with that aaron0011 - the phones keep requesting the term61.default.loads file and goes on in an infinite loop regardless of whether it's there to be offered or not.
I don't know what I'm supposed to do from here...do I have to track down a copy of an earlier firmware version (7.x)?
These phones may as well be paper weights -
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pitviper Member Posts: 1,376 ■■■■■■■□□□
On a side note, you're missing your native VLAN commands on both the trunk port, and router sub int.
This could break TFTF from a laptop to the voice VLAN.CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
Ok hopefully i can add a little to this thread. Can you post your current sh run since everyone mentioned different ways kind of hard to guess what your current config is. Not sure if i missed it since im on my phone passing time in the er but it looks like no phone directory was created so you can get away with
tftp-server flash:term61.default.loads alias term61.default.loads
load 7961 term41.default
Try to see if works with the tftp cmd i added first if still doesnt try the load cmd next. -
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Diggs Member Posts: 97 ■■□□□□□□□□
Would like to thank everyone for their help so far but am still not having any luck with this yet.
I'm at a loss for what to do at this point. I'm incredibly frustrated having spend a fair amount of money on these phones that won't work. On top of that I don't want to move forward with my studies until I've had a chance to do some labbing.
Any suggestions? I've tried everything in this thread so far with the exception of trying an intermediary 7.x firmware version as I don't have a service contract with Cisco.
My TFTP server (desktop) is connected to FA0/2 at 192.168.7.150
Most recent configs below...CME_R4#show run Building configuration... Current configuration : 4829 bytes ! ! Last configuration change at 03:26:20 UTC Sat Mar 9 2013 version 15.1 service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname CME_R4 ! boot-start-marker boot-end-marker ! ! enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY ! no aaa new-model ! no network-clock-participate wic 0 ! dot11 syslog ip source-route ! ! ip cef ! ip dhcp excluded-address 192.168.5.1 192.168.5.49 ip dhcp excluded-address 192.168.5.250 192.168.5.255 ! ip dhcp pool IP_PHONE_POOL network 192.168.5.0 255.255.255.0 default-router 192.168.5.1 dns-server 4.2.2.2 option 150 ip 192.168.7.150 ! ! no ip domain lookup ip domain name DOMAIN.ca no ipv6 cef ! multilink bundle-name authenticated ! ! ! ! ! ! ! ! ! ! ! voice-card 0 ! crypto pki token default removal timeout 0 ! crypto pki trustpoint TP-self-signed-2061784196 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-2061784196 revocation-check none rsakeypair TP-self-signed-2061784196 ! ! crypto pki certificate chain TP-self-signed-2061784196 certificate self-signed 01 quit ! ! license udi pid CISCO2811 sn username Admin privilege 15 secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY ! redundancy ! ! controller T1 0/0/0 ! controller T1 0/0/1 ! ip ssh version 2 ! ! ! ! ! ! ! ! interface FastEthernet0/0 no ip address duplex auto speed auto ! interface FastEthernet0/0.1 encapsulation dot1Q 1 native ip address 192.168.1.1 255.255.255.0 ! interface FastEthernet0/0.5 encapsulation dot1Q 5 ip address 192.168.5.1 255.255.255.0 ! interface FastEthernet0/0.7 encapsulation dot1Q 7 ip address 192.168.7.1 255.255.255.0 ! interface FastEthernet0/0.15 encapsulation dot1Q 15 ip address 192.168.15.1 255.255.255.0 ! interface FastEthernet0/1 no ip address duplex auto speed auto ! interface Serial0/2/0 no ip address shutdown no fair-queue clock rate 2000000 ! interface Service-Engine1/0 no ip address shutdown ! ip forward-protocol nd ip http server ip http secure-server ! ! ! ! ! ! ! ! tftp-server flash:apps41.8-5-3TH1-6.sbn tftp-server flash:cvm41sccp.8-5-3TH1-6.sbn tftp-server flash:SCCP41.8-5-3S.loads tftp-server flash:jar41sccp.8-5-3TH1-6.sbn tftp-server flash:dsp41.8-5-3TH1-6.sbn tftp-server flash:cnu41.8-5-3TH1-6.sbn tftp-server flash:term41.default.loads ! control-plane ! ! voice-port 0/1/0 ! voice-port 0/1/1 ! voice-port 0/1/2 ! voice-port 0/1/3 ! ! ! mgcp profile default ! ! ! ! ! telephony-service max-ephones 10 max-dn 15 ip source-address 192.168.5.1 port 2000 load 7961 term41.default max-conferences 8 gain -6 transfer-system full-consult ! ! ephone-dn 1 number 1000 ! ! ephone-dn 2 number 1001 ! ! ephone-dn 3 number 1002 ! ! ephone 1 device-security-mode none mac-address 0024.9735.6769 type 7961 button 1:1 ! ! ! ephone 2 device-security-mode none mac-address 001E.4AF2.CA3E type 7961 button 2:2 ! ! ! ephone 3 device-security-mode none mac-address 001D.450C.38A3 type 7961 button 3:3 ! ! ! banner motd ^C ********************* * BANNER * ********************* ^C ! line con 0 exec-timeout 0 0 password 7 094F471A1A0A logging synchronous login history size 32 line aux 0 line 66 no activation-character no exec transport preferred none transport input all transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh line vty 0 4 exec-timeout 0 0 privilege level 15 logging synchronous login local transport input telnet ssh ! scheduler allocate 20000 1000 end
CME_R4#show flash: -#- --length-- -----date/time------ path 1 67871024 Dec 11 2012 05:45:34 +00:00 c2800nm-adventerprisek9-mz.151-4.M5.bin 2 3987 Dec 11 2012 05:58:36 +00:00 admin_user.html 3 677820 Dec 11 2012 05:58:40 +00:00 admin_user.js 4 1029 Dec 11 2012 05:58:42 +00:00 CiscoLogo.gif 5 617 Dec 11 2012 05:58:42 +00:00 CME_GUI_README.TXT 6 953 Dec 11 2012 05:58:42 +00:00 Delete.gif 7 16344 Dec 11 2012 05:58:44 +00:00 dom.js 8 864 Dec 11 2012 05:58:44 +00:00 downarrow.gif 9 6146 Dec 11 2012 05:58:44 +00:00 ephone_admin.html 10 4558 Dec 11 2012 05:58:44 +00:00 logohome.gif 11 3866 Dec 11 2012 05:58:46 +00:00 normal_user.html 12 78428 Dec 11 2012 05:58:46 +00:00 normal_user.js 13 1347 Dec 11 2012 05:58:46 +00:00 Plus.gif 14 843 Dec 11 2012 05:58:48 +00:00 sxiconad.gif 15 174 Dec 11 2012 05:58:48 +00:00 Tab.gif 16 2432 Dec 11 2012 05:58:48 +00:00 telephony_service.html 17 870 Dec 11 2012 05:58:48 +00:00 uparrow.gif 18 9968 Dec 11 2012 05:58:48 +00:00 xml-test.html 19 3412 Dec 11 2012 05:58:50 +00:00 xml.template 20 2942935 Dec 11 2012 05:59:16 +00:00 apps11.8-5-3TH1-6.sbn 21 503269 Dec 11 2012 05:59:20 +00:00 cnu11.8-5-3TH1-6.sbn 22 2104751 Dec 11 2012 05:59:36 +00:00 cvm11sccp.8-5-3TH1-6.sbn 23 340615 Dec 11 2012 05:59:40 +00:00 dsp11.8-5-3TH1-6.sbn 24 1616686 Dec 11 2012 05:59:52 +00:00 jar11sccp.8-5-3TH1-6.sbn 25 670 Dec 11 2012 05:59:54 +00:00 SCCP11.8-5-3S.loads 26 674 Dec 11 2012 05:59:54 +00:00 term06.default.loads 27 674 Dec 11 2012 05:59:54 +00:00 term11.default.loads 28 1916 Dec 11 2012 05:59:56 +00:00 MISCH-1.3.3.SBN 29 900 Dec 11 2012 05:59:56 +00:00 CP7921G-1.3.3.LOADS 30 900 Dec 11 2012 05:59:56 +00:00 CP7925G-1.3.3.LOADS 31 674 Dec 11 2012 05:59:56 +00:00 term42.default.loads 32 674 Dec 11 2012 05:59:56 +00:00 term62.default.loads 33 670 Dec 11 2012 05:59:58 +00:00 SCCP42.8-5-3S.loads 34 655 Dec 11 2012 05:59:58 +00:00 term31.default.loads 35 646 Mar 7 2013 06:22:48 +00:00 SCCP41.9-3-1SR1-1S.loads 36 654 Dec 11 2012 05:59:58 +00:00 term45.default.loads 37 556191 Mar 7 2013 06:21:12 +00:00 cnu41.9-3-1ES8.sbn 38 654 Dec 11 2012 06:00:00 +00:00 term65.default.loads 39 654 Dec 11 2012 06:00:00 +00:00 term70.default.loads 40 654 Dec 11 2012 06:00:00 +00:00 term71.default.loads 41 654 Dec 11 2012 06:00:00 +00:00 term75.default.loads 42 651 Dec 11 2012 06:00:02 +00:00 SCCP31.8-5-3S.loads 43 650 Dec 11 2012 06:00:02 +00:00 SCCP41.8-5-3S.loads 44 650 Dec 11 2012 06:00:02 +00:00 SCCP45.8-5-3S.loads 45 650 Dec 11 2012 06:00:02 +00:00 SCCP70.8-5-3S.loads 46 650 Dec 11 2012 06:00:02 +00:00 SCCP75.8-5-3S.loads 47 61 Dec 11 2012 06:00:04 +00:00 SCCP69xx.8-5-3-0.loads 48 0 Dec 11 2012 06:00:04 +00:00 Desktops 49 0 Dec 11 2012 06:00:04 +00:00 Desktops/320x212x12 50 131470 Dec 11 2012 06:00:04 +00:00 Desktops/320x212x12/CampusNight.png 51 80565 Dec 11 2012 06:00:06 +00:00 Desktops/320x212x12/CiscoFountain.png 52 8156 Dec 11 2012 06:00:06 +00:00 Desktops/320x212x12/CiscoLogo.png 53 138278 Dec 11 2012 06:00:08 +00:00 Desktops/320x212x12/FOUNTAIN.PNG 54 740 Dec 11 2012 06:00:08 +00:00 Desktops/320x212x12/LIST.XML 55 109076 Dec 11 2012 06:00:10 +00:00 Desktops/320x212x12/MorroRock.png 56 108087 Dec 11 2012 06:00:10 +00:00 Desktops/320x212x12/NantucketFlowers.png 57 10820 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CampusNight.png 58 9657 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CiscoFountain.png 59 2089 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-CiscoLogo.png 60 7953 Dec 11 2012 06:00:12 +00:00 Desktops/320x212x12/TN-Fountain.png 61 7274 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x12/TN-MorroRock.png 62 9933 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x12/TN-NantucketFlowers.png 63 0 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x16 64 740 Dec 11 2012 06:00:14 +00:00 Desktops/320x212x16/LIST.XML 65 0 Dec 11 2012 06:00:14 +00:00 Desktops/320x216x16 66 740 Dec 11 2012 06:00:16 +00:00 Desktops/320x216x16/LIST.XML 67 0 Dec 11 2012 06:00:16 +00:00 Ringtones 68 8224 Dec 11 2012 06:00:16 +00:00 Ringtones/Analog1.raw 69 8307 Dec 11 2012 06:00:16 +00:00 Ringtones/Analog2.raw 70 5280 Dec 11 2012 06:00:16 +00:00 Ringtones/AreYouThere.raw 71 5040 Dec 11 2012 06:00:18 +00:00 Ringtones/AreYouThereF.raw 72 8206 Dec 11 2012 06:00:18 +00:00 Ringtones/Bass.raw 73 12240 Dec 11 2012 06:00:18 +00:00 Ringtones/CallBack.raw 74 16066 Dec 11 2012 06:00:18 +00:00 Ringtones/Chime.raw 75 8160 Dec 11 2012 06:00:20 +00:00 Ringtones/Classic1.raw 76 16080 Dec 11 2012 06:00:20 +00:00 Ringtones/Classic2.raw 77 10800 Dec 11 2012 06:00:20 +00:00 Ringtones/ClockShop.raw 78 2823 Dec 11 2012 06:00:20 +00:00 Ringtones/DistinctiveRingList.xml 79 9665 Dec 11 2012 06:00:22 +00:00 Ringtones/Drums1.raw 80 13610 Dec 11 2012 06:00:22 +00:00 Ringtones/Drums2.raw 81 15928 Dec 11 2012 06:00:22 +00:00 Ringtones/FilmScore.raw 82 16244 Dec 11 2012 06:00:22 +00:00 Ringtones/HarpSynth.raw 83 8245 Dec 11 2012 06:00:24 +00:00 Ringtones/Jamaica.raw 84 16127 Dec 11 2012 06:00:24 +00:00 Ringtones/KotoEffect.raw 85 12776 Dec 11 2012 06:00:24 +00:00 Ringtones/MusicBox.raw 86 8223 Dec 11 2012 06:00:24 +00:00 Ringtones/Piano1.raw 87 15422 Dec 11 2012 06:00:24 +00:00 Ringtones/Piano2.raw 88 9360 Dec 11 2012 06:00:26 +00:00 Ringtones/Pop.raw 89 7200 Dec 11 2012 06:00:26 +00:00 Ringtones/Pulse1.raw 90 4000 Dec 11 2012 06:00:26 +00:00 Ringtones/Ring1.raw 91 4000 Dec 11 2012 06:00:26 +00:00 Ringtones/Ring2.raw 92 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring3.raw 93 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring4.raw 94 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring5.raw 95 4000 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring6.raw 96 4088 Dec 11 2012 06:00:28 +00:00 Ringtones/Ring7.raw 97 495 Dec 11 2012 06:00:30 +00:00 Ringtones/Ringlist.xml 98 10858 Dec 11 2012 06:00:30 +00:00 Ringtones/Sax1.raw 99 14233 Dec 11 2012 06:00:30 +00:00 Ringtones/Sax2.raw 100 16100 Dec 11 2012 06:00:32 +00:00 Ringtones/Vibe.raw 101 8095286 Dec 11 2012 06:01:28 +00:00 apps37sccp.1-3-4-0.bin 102 2942935 Dec 11 2012 06:01:50 +00:00 apps31.8-5-3TH1-6.sbn 103 2935993 Dec 11 2012 06:02:12 +00:00 apps42.8-5-3TH1-6.sbn 104 2935993 Dec 11 2012 06:02:34 +00:00 apps45.8-5-3TH1-6.sbn 105 2935993 Dec 11 2012 06:02:56 +00:00 apps75.8-5-3TH1-6.sbn 106 2933329 Dec 11 2012 06:03:18 +00:00 apps41.8-5-3TH1-6.sbn 107 2933329 Dec 11 2012 06:03:40 +00:00 apps70.8-5-3TH1-6.sbn 108 2599169 Dec 11 2012 06:04:00 +00:00 APPSH-1.3.3.SBN 109 2591877 Dec 11 2012 06:04:18 +00:00 APPS-1.3.3.SBN 110 2118620 Dec 11 2012 06:04:34 +00:00 SYSH-1.3.3.SBN 111 2103754 Dec 11 2012 06:04:50 +00:00 cvm70sccp.8-5-3TH1-6.sbn 112 2101414 Dec 11 2012 06:05:08 +00:00 cvm41sccp.8-5-3TH1-6.sbn 113 2100804 Dec 11 2012 06:05:24 +00:00 cvm45sccp.8-5-3TH1-6.sbn 114 2100554 Dec 11 2012 06:05:40 +00:00 cvm75sccp.8-5-3TH1-6.sbn 115 2100286 Dec 11 2012 06:05:56 +00:00 cvm31sccp.8-5-3TH1-6.sbn 116 2099070 Dec 11 2012 06:06:14 +00:00 cvm42sccp.8-5-3TH1-6.sbn 117 2083047 Dec 11 2012 06:06:30 +00:00 SYS-1.3.3.SBN 118 1939872 Dec 11 2012 06:06:44 +00:00 WLANH-1.3.3.SBN 119 1906272 Dec 11 2012 06:06:58 +00:00 SCCP69xx.8-5-3-0.zz 120 1892036 Dec 11 2012 06:07:14 +00:00 GUIH-1.3.3.SBN 121 1887312 Dec 11 2012 06:07:28 +00:00 jar75sccp.8-5-3TH1-6.sbn 122 1882934 Dec 11 2012 06:07:42 +00:00 jar45sccp.8-5-3TH1-6.sbn 123 1848343 Dec 11 2012 06:07:56 +00:00 GUI-1.3.3.SBN 124 1828410 Dec 11 2012 06:08:10 +00:00 jar70sccp.8-5-3TH1-6.sbn 125 1756328 Dec 11 2012 06:08:24 +00:00 jar42sccp.8-5-3TH1-6.sbn 126 1628021 Dec 11 2012 06:08:36 +00:00 jar41sccp.8-5-3TH1-6.sbn 127 1616425 Dec 11 2012 06:08:48 +00:00 jar31sccp.8-5-3TH1-6.sbn 128 1379535 Dec 11 2012 06:09:00 +00:00 WLAN-1.3.3.SBN 129 939293 Dec 11 2012 06:09:06 +00:00 TNUXH-1.3.3.SBN 130 896477 Dec 11 2012 06:09:14 +00:00 TNUX-1.3.3.SBN 131 537925 Dec 11 2012 06:09:18 +00:00 dsp41.8-5-3TH1-6.sbn 132 537925 Dec 11 2012 06:09:24 +00:00 dsp70.8-5-3TH1-6.sbn 133 524969 Dec 11 2012 06:09:28 +00:00 cnu45.8-5-3TH1-6.sbn 134 524917 Dec 11 2012 06:09:34 +00:00 cnu42.8-5-3TH1-6.sbn 135 524876 Dec 11 2012 06:09:38 +00:00 cnu75.8-5-3TH1-6.sbn 136 503753 Dec 11 2012 06:09:42 +00:00 cnu31.8-5-3TH1-6.sbn 137 500084 Dec 11 2012 06:09:46 +00:00 cnu70.8-5-3TH1-6.sbn 138 499644 Dec 11 2012 06:09:50 +00:00 cnu41.8-5-3TH1-6.sbn 139 496521 Dec 11 2012 06:09:54 +00:00 music-on-hold.au 140 340615 Dec 11 2012 06:09:58 +00:00 dsp31.8-5-3TH1-6.sbn 141 340615 Dec 11 2012 06:10:02 +00:00 dsp42.8-5-3TH1-6.sbn 142 340615 Dec 11 2012 06:10:04 +00:00 dsp45.8-5-3TH1-6.sbn 143 340615 Dec 11 2012 06:10:08 +00:00 dsp75.8-5-3TH1-6.sbn 144 264368 Dec 11 2012 06:10:10 +00:00 DSP69xx.0-0-0-3.zz 145 165355 Dec 11 2012 06:10:12 +00:00 B016-1-0-3.SBN 146 146463 Dec 11 2012 06:10:12 +00:00 B015-1-0-3.SBN 147 44896 Dec 11 2012 06:10:14 +00:00 BOOT69xx.0-0-0-14.zz 148 11601 Dec 11 2012 06:10:14 +00:00 CME-8-0-Full-Readme-v.1.0.txt 149 5134 Dec 11 2012 06:10:16 +00:00 7970-71-75-Background-readme-v1.txt 150 1916 Dec 11 2012 06:10:16 +00:00 MISC-1.3.3.SBN 151 0 Dec 11 2012 06:10:16 +00:00 GUI 152 4118 Dec 11 2012 06:10:16 +00:00 GUI/admin_user.html 153 677820 Dec 11 2012 06:10:20 +00:00 GUI/admin_user.js 154 1029 Dec 11 2012 06:10:22 +00:00 GUI/CiscoLogo.gif 155 639 Dec 11 2012 06:10:22 +00:00 GUI/CME_GUI_README.TXT 156 953 Dec 11 2012 06:10:24 +00:00 GUI/Delete.gif 157 16344 Dec 11 2012 06:10:24 +00:00 GUI/DOM.JS 158 864 Dec 11 2012 06:10:24 +00:00 GUI/downarrow.gif 159 6315 Dec 11 2012 06:10:24 +00:00 GUI/ephone_admin.html 160 4558 Dec 11 2012 06:10:26 +00:00 GUI/LOGOHOME.GIF 161 3978 Dec 11 2012 06:10:26 +00:00 GUI/normal_user.html 162 78428 Dec 11 2012 06:10:26 +00:00 GUI/normal_user.js 163 1347 Dec 11 2012 06:10:28 +00:00 GUI/Plus.gif 164 843 Dec 11 2012 06:10:28 +00:00 GUI/SXICONAD.GIF 165 174 Dec 11 2012 06:10:28 +00:00 GUI/Tab.gif 166 2496 Dec 11 2012 06:10:28 +00:00 GUI/telephony_service.html 167 870 Dec 11 2012 06:10:28 +00:00 GUI/UPARROW.GIF 168 10230 Dec 11 2012 06:10:30 +00:00 GUI/xml-test.html 169 3412 Dec 11 2012 06:10:30 +00:00 GUI/xml.template 170 3176524 Mar 7 2013 06:21:02 +00:00 apps41.9-3-1ES8.sbn 171 559917 Mar 7 2013 06:20:16 +00:00 dsp41.9-3-1ES8.sbn 172 1630054 Mar 7 2013 06:19:58 +00:00 jar41sccp.9-3-1ES8.sbn 173 2214503 Mar 7 2013 06:19:22 +00:00 cvm41sccp.9-3-1ES8.sbn 174 642 Mar 7 2013 06:21:28 +00:00 term61.default.loads 175 642 Mar 7 2013 06:21:52 +00:00 term41.default.loads 93708288 bytes available (162250752 bytes used)
POE_S1#show run Building configuration... Current configuration : 5617 bytes ! version 12.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname POE_S1 ! boot-start-marker boot-end-marker ! enable secret 5 $1$us8i$vD0yXxHADLrBsUM2UHnPN1 ! username Admin privilege 15 secret 5 $1$3IDU$Ns9TcnAFwoUsjMwivrkaT/ ! ! no aaa new-model system mtu routing 1500 ip domain-name DOMAIN.ca ! ! ! ! crypto pki trustpoint TP-self-signed-13764352 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-13764352 revocation-check none rsakeypair TP-self-signed-13764352 ! ! crypto pki certificate chain TP-self-signed-13764352 certificate self-signed 01 quit ! ! ! spanning-tree mode pvst spanning-tree extend system-id ! vlan internal allocation policy ascending ! ip ssh version 2 ! ! interface FastEthernet0/1 switchport trunk encapsulation dot1q switchport mode trunk duplex full ! interface FastEthernet0/2 switchport access vlan 7 switchport mode access ! [COLOR=#ff0000][B]interface FastEthernet0/3 - 0/24[/B][/COLOR] switchport access vlan 15 switchport mode access switchport voice vlan 5 spanning-tree portfast ! interface GigabitEthernet0/1 ! interface GigabitEthernet0/2 ! interface Vlan1 ip address dhcp ! ip classless ip http server ip http secure-server ! ! banner motd ^C ********************* * BANNER * ********************* ^C ! line con 0 exec-timeout 0 0 password 7 02050D480809 logging synchronous login history size 32 line vty 0 4 exec-timeout 0 0 logging synchronous login local transport input telnet ssh line vty 5 15 login ! end POE_S1#
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
Looking at your show run I dont see anything for term61.default.loads if you don't have it listed under the tftp server then how do you expect the phone to find the file?
Ok so try to add
tftp-server flash:term61.default.loads alias term61.default.loads
add that and run a
debug tftp events
The way I do it if I'm registering new phones I look at the debug to see if it registers correctly and if it doesn't look to see what file its looking for and make sure that file is listed in my tftp-server.
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Diggs Member Posts: 97 ■■□□□□□□□□
Yeah I'm fairly sure I've tried that already above but will try again.
I changed the option 150 to the CME router (192.168.5.1), added a tftp-server command for the term61.default.loads file (without the alias), changed the load command in telephony-service to load 7961 term61.default and enabled tftp event debugging and this is what output I'm getting:*Mar 11 03:40:40.722: TFTP: Looking for term61.default.loads *Mar 11 03:40:40.726: TFTP: Opened flash:term61.default.loads, fd 0, size 642 for process 339 *Mar 11 03:40:40.730: TFTP: Finished flash:term61.default.loads, time 00:00:00 for process 339 *Mar 11 03:40:41.570: TFTP: Looking for term61.default.loads *Mar 11 03:40:41.578: TFTP: Opened flash:term61.default.loads, fd 0, size 642 for process 339 *Mar 11 03:40:41.582: TFTP: Finished flash:term61.default.loads, time 00:00:00 for process 339
The phone continues to power cycle each time pulling the term61 file - when the phone powers up and gets to the "upgrading" screen it shows the MAC in the bottom field and a few moments later "term61.default" flashes / shows up in the top box / field before it begins to power cycle again. It happens with all three phones.
I can try and get a video of the screen of the phone if that would help at all. -
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
From the way it seems on the cli side you have all the cmds that are required to get it work.
1. Make sure you have all the files for your phone on your flash - you can google it to find the required files
2. Make sure all those files for that phone is listed under tftp server
3. Change the load under telephony service to SCCP41.8-5-3S
4. Run the cmd debug tftp events
Before you factory reset the phones did you see what version was on the phones. Because shodown is right if it did have an real old version on there it may not work. -
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Diggs Member Posts: 97 ■■□□□□□□□□
I've tried adding the SCCP41.8-5-3S load command already with no success.
No I did not look to see what the firmware version of the phones were - I was having issues getting them to register originally (which was likely just an incorrect config) and I thought it would be best to wipe them and start fresh.
I have no idea what's currently on the phones and don't know how to check...I can only assume it's pre version 6.
If I manage to track down a copy of the 7.0(2) version of the firmware does that look like that may help or is it possible I've completely bricked these things?
If you factory reset them should they not at least work with the version of firmware they were shipped from the factory with? -
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
If you factory reset them they will keep cycling on and off looking for the software. -
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Diggs Member Posts: 97 ■■□□□□□□□□
Should they work with an older version of firmware like 7.0(2) if I can acquire it?
If so would I be able to buy another 7961 / 7941 off ebay with the version of firmware I need, extract a copy off the phone into the routers flash and serve it to my other phones?
How can I check to see what firmware version the phone is running on? -
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
I don't think you can upload the files from the phone onto the flash. Remember the phone is essentially a dummy terminal it gets all the data from call manager. If you can access the settings you find out the version
-press settings on the keypad
-model information
-scroll down and see the load file -
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Legacy User Unregistered / Not Logged In Posts: 0 ■□□□□□□□□□
It just came to mind one thing you can try is make your pc option 150 and run the tftp program to see what software its looking for and do a search online to see what version its for. -
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Diggs Member Posts: 97 ■■□□□□□□□□
Can't access the settings on the phone - they just continually power cycle.
I was able to do a cdp neigh detail and it says 79XX_default_load.
Have also tried using my PC and my router for the TFTP server - pretty sure it just wants the term61.default.load file.