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Voip

KrekenKreken Member Posts: 284
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We have a problem with out VOIP service provider: a lot of times calls don't go through to the point that our clients started complaining. I was thinking of maybe bringing it in house but I am not sure what it involves. Could somebody please shed some light on it? What equipment will I need? How the incoming outside calls will get routed to me and etc? A link explaining the full setup will suffice as well.

Thanks
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    shodownshodown Member Posts: 2,271
    This would be a decent amount of work to get numbers ported to new trunks and a PBX setup. It would depend on how many sites, how many users and so on. Give me a PM of your specs and I can go more in detail.
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
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