not received email from M$ yet

I've passed my MCP exam for more than a week but have not received any email from them to register for the welcome kit. Should I continue to wait?

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kalebksp

I never recieved mine either, so I called after a week and they told me my MCP # and access code. Make sure they give you the access code and be prepared to write down something like 42 characters.

nama

perhaps I'll email them to avoid any mistakes.

Plantwiz

They won't contact you.....at least not that I've ever heard of. You go to their website and sign up. Then the process can begin

You'll still be an MCP, but you won't see your welcome kit nor have access to all the other special benefits of an MCP like transcripts, MCP #, etc...

nama

Plantwiz wrote:

They won't contact you.....at least not that I've ever heard of. You go to their website and sign up. Then the process can begin

You'll still be an MCP, but you won't see your welcome kit nor have access to all the other special benefits of an MCP like transcripts, MCP #, etc...

from what I know, I need an account provided by them (after passing the MCP exam), otherwise I won't be even able to their website and sign up anything.

Plantwiz

It still initiated by you contacting them. I waited 8 weeks before I started digging around their site and realized I needed to contact them.

nama

anyway I've email them yesterday and provide them with my personal information but they have not get back to me with the access code until now.

jim_stasz

Please keep us informed. I passed my first MCP test on 4/7 and I haven't received anything either.

crap I forgot my old pwd

email them, provide your personal info. they should be able to send you back your MCP ID. You will also need a MS passport too. I waited for them to contact me for over 5 weeks, just make sure you provide all of your info the first time around, otherwise it takes like 2 days for each reply from them. After I did all of it and ordered my kit it took about 8 weeks to get it too.

Trailerisf

I live two hours north of Redmond.... My kit came from Singapore... FFS I could have just swung by Bill's house and picked it up myself.

nama

Trailerisf wrote:

I live two hours north of Redmond.... My kit came from Singapore... FFS I could have just swung by Bill's house and picked it up myself.

how do you know your kit came from Singapore?

laneh

I passed my 70-290 in March, and like everyone else, expected an email, which I never got. I ended up emailing MCP support, got my ID and access code, and then couldn't register on the damn web site!

I ended up calling the regional support center, and got a real nice HUMAN who ordered the kit for me. Funny, another guy from work tried the same thing a few days later, and had to send in screen shots of his transcript, test info, etc.

Luck of the draw, I guess.

win2k8

I too have passed my 70-270 exam, my first one for MCP, and not recieved an email, can somebody provide me with the official microsoft support email you give your personal information too? And what information do you give? and what its too personal?

Thanks

TeKniques

Everyone that has not received an email may want to make sure it is not being marked as spam being put in your junk folder. That's where my first MCP email was.

Just food for thought.

The email is: MCPHelp@microsoft.com

win2k8

If you it has not yet been 7 business days, can you still email them, and get ur id and code faster? Or only for those who been over 7 days?

nama

Finally I've got my code from M$ today and have ordered the welcome kit. But when I access my online transcript, it does not reveal my test score, is this normal?

kalebksp

That's normal, scores are generally only shown on the print out you get from the test center.

win2k8

Did you get your M$ Code by waiting for it in e-mail or did the Support people give it to you? Just curious if they ever actually send the email to you anymore?

nama

kalebksp wrote:

That's normal, scores are generally only shown on the print out you get from the test center.

oh, i see.

any idea what's the purpose of the transcript?

kalebksp

So you can prove that you have the certs you say you do.

nama

win2k4 wrote:

Did you get your M$ Code by waiting for it in e-mail or did the Support people give it to you? Just curious if they ever actually send the email to you anymore?

I've sent them 3 mails in total (in a week) in order for them to reply me with the access code. Perhaps the first few mails went into their junk folder.

nama

kalebksp wrote:

So you can prove that you have the certs you say you do.

thanks for the prompt reply. I get it now.

jim_stasz

I emailed hmcphelp@microsoft.com and had my codes within 2 hours.