Second Shot Exam Offer!

Hi to all, I did my exam 2 weeks ago I did not make it I got 677, I registered for Second Shot Exam Offer, before I set my initial exam and I gave them the place where I am taking unfortunately it did not work. I do not know why they ask me to pay again, any one has experienced this problem? Should I pay again, Shot Exam Offer is not working or is just for me Please let me know I am in UAE, I am very upset, I also emailed for Microsoft complaint, not respond.
Hudda
Hudda
Comments
i've taken two exams within this 2nd chance period, both times i gave prometric the code and asked them, just to make sure, "so supposing i were to fail, would i be able to book a second sit for free?" and each time the answer was "yes".
fortunately i never had to use it yet, but all i can say is be sure to confirm its (2nd chance) validity when booking, just to make sure you got it right.