Hello everyone. I'm a daily reader on the forum and have gained a lot of out TE when studying for certification tests. I wanted to reach out to everyone to see if someone could offer me some advice to improve my resume that I send out when applying for jobs. To give some background I built my first computer when I was 15 years old. (now 26). I have a Bachelor's Degree in CIS: Cisco Networking, Associate's in CIS: Microsoft Networking and a minor in Business Management, but I have yet to be able to break into the Networking field where I am able to focus primarily on networking/systems administration. The jobs that I have landed involve a lot of help desk work (resetting passwords, backing up data, setting up new computers, hardware/software troubleshooting and some light network troubleshooting/server administration). Needless to say given the certifications I've worked hard to achieve I feel like i'm selling myself short and I need to fix this in order to land the next big job where I can truly be an administrator. I'm attaching my resume in hopes that the members here will be kind enough to critique my resume (don't worry about offending me, I can take it) and offer advice on what I need to change. Ideally I would like to get into a pure Cisco Networking job. I wouldn't even mind working with servers as I have a good bit of experience with them. What is killing me though is the very low level help desk support i'm doing.
I look forward to everyone's response.