HA! I just got a call to go fix a problem that arose from a customer getting their PC back from Circuit City. They had a virus, CC couldn't remove it so they formatted the customer's computer (not asking for a backup) and gave it back to them with an unactivated Windows XP SP1 installation AND a code 41 error (Denied CD-ROM access)
On a side note, I have made a short batch file to get rid of this problem...
cd windows
reg delete HKLM\Software\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} /v UpperFilters /f
reg delete HKLM\Software\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} /v LowerFilters /f
Save this as a batch file, it also fixes code 19, 31, 32, and 39 errors (Microsoft only)