Hello,
I just recently join this site and I am looking for advice to break into the IT field. Here's a bit of information regarding my background: I have sent the past 2.5 years working as a paralegal in real estate/title clearance. I found that this field is not a good fit for me. I always have the tech bug, and I am pretty proficient with Microsoft office, Java, and Adobe. I am also proficent in using both Macs and PC's. I would like to earn my certifications and return to school so that I may become a software engineer, which has been a dream of mines since I was a kid. I already have a BA in psychology that I obtained in 2011 (which I got instead of a computer science degree because I was going through a rough patch in life while I was in college). I took introduction to Computer Science my first year in college and I loved it, I just did not continue with it and I do kick myself everyone in awhile regarding that. Also, I was recently laid off from the title company I was working for. Luckily, I was able to save quite a bit of money so that I may concentrate on studying. At this moment, I am currently preparing to take the A + certification exams and I would like to work on beefing up my resume to obtain an entry level help desk job. I have excellent customer service experience according to both of my previous employers, however, I guess I lack the certificates to make myself stand out. Is it possible to obtain a entry level help desk job even though I am working on my certificates or should I wait until I have at least one certificate under my belt?
Now, I know this probably won't be an easy transition for me and I will probably have to start over as a bottom feeder. I have been studying for the A+ certification for awhile and I am hoping that I will be prepared to take 801 and 802 by the end of the year. One can be hopeful, right?
Any thoughts/comments with be greatly appreciated.