Sorry for my wrong grammar and use of the english words..
I am working as an IT Support Specialist in a small local bank and as my title say I am at the bottom of the food chain. Anyway, for some reason i have a lot of downtime and i would catch my self surfing the web more than using my time for something i would benefit like reading, doing training etc. and just now about 45 minutes ago i fell asleep for like 30 minutes but no one noticed since everyone is busy in their own role.
has anyone here caught themself dozing off or sleeping? and how can i use my time in a more productive way. P.S its not like i dont do my task or finish my tickets, i finish them all first or some of them may be due tomorrow

Thank you and have a wonderful IT day

