Desktop support experience vs. help desk??

Let's say a company is going to hire a new desktop support person. Are they more likely to hire someone with one year of desktop support experience or someone who has 2 years of help desk? What if they had 5 years? Thanks!

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Chitownjedi

hexported wrote: »

Let's say a company is going to hire a new desktop support person. Are they more likely to hire someone with one year of desktop support experience or someone who has 2 years of help desk? What if they had 5 years? Thanks!

Totally depends.

The title would give the desktop support version a small advantage... but not one that could not or would not immediately be erased the moment they open their mouth in an interview.

Skillset, education, passion, a lot of things can swing it either way....They would be lead to assume that person knows what it takes to do the job a little more... but the Help Desk person could have been doing the exact same things in their Help desk role, so you can't really tell.

ande0255

Seriously, again with the Samuel L Jackson voice, your avatar is brilliant sir. I cannot read your posts with a normal tone in my head.

Chitownjedi

ande0255 wrote: »

Seriously, again with the Samuel L Jackson voice, your avatar is brilliant sir. I cannot read your posts with a normal tone in my head.

I'mma start making sure I keep those words line up with his style, so its even harder my brother!

lol

markulous

Chitownjedi wrote: »

I'mma start making sure I keep those words line up with his style, so its even harder my brother!

lol

You need to yell and swear more.