best ITIL foundation materials
Matt88
Registered Users Posts: 2 ■□□□□□□□□□
Hi,
I've been through the forums quite a lot this morning, and it seems that the Claire Agutter book come s highly recommended, but is there anything else that people would recommend?
In particular, I am wondering whether there is a reputable site that offers practice exams, fee based or not.
And one last thing, can any confirm the exam cost in the UK, please?
Thanks
I've been through the forums quite a lot this morning, and it seems that the Claire Agutter book come s highly recommended, but is there anything else that people would recommend?
In particular, I am wondering whether there is a reputable site that offers practice exams, fee based or not.
And one last thing, can any confirm the exam cost in the UK, please?
Thanks
Comments
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Grindz Member Posts: 21 ■□□□□□□□□□Hi Matt88,
I completed my Foundation exam a few years back using The Offical Book and several past papers which are readily available. Personally, any advice I've received from Claire in this forum has held water so it stands to reason that the book will also be of similar quality and value. £145 (ex VAT) for the exam and Good luck -
ccnpninja Member Posts: 1,010 ■■■□□□□□□□Hi,
for the study guide, I recommend "Foudantions in IT Service Management With ITIL 2011". I used it to pass the exam. Check my review here:
Foundations of IT Service Management With ITIL 2011 - Keyboard Banger
If you look for free flash cards, I' ve included all the flashcards I used in my preparation. You will find them under the following link: ITIL 2011 Foundation
Hope this helps.my blog:https://keyboardbanger.com -
Matt88 Registered Users Posts: 2 ■□□□□□□□□□Hi,
for the study guide, I recommend "Foudantions in IT Service Management With ITIL 2011". I used it to pass the exam. Check my review here:
Foundations of IT Service Management With ITIL 2011 - Keyboard Banger
If you look for free flash cards, I' ve included all the flashcards I used in my preparation. You will find them under the following link: ITIL 2011 Foundation
Hope this helps.
ok - thanks for the heads up!