Itil malc exam - appearing in 3 weeks - need help

csaha

Dear All

Thanksfor all the support so far.

I have completed SOA & RCV by end of 2015 and now completed OSA (Feb2016) & PPO (March2016).

I have now the MALC training & exam in 3 weeks time. Since ITIL MALC is very hard so I want to just do some self study and preparation + practices before the actual training starts.

Pls guide me some starting pointers for GOOD LEARNING and TIPS & TRICKS to score well in the exam.

Thanks in advance to all.

C Saha

Baptista

After MALC exam I have wrote this:

My suggestions:


1. Read case study carefully - twice if needed
2. Learn (understand) interfaces between Lifecycle phases - SS - SD; SS - ST, SS - SO, SS - CSI, and so on.
3. Accent on CSI (Register, KPI, CSF, Service and Process Improvement) and Service Strategy
4. Gap analysis, Potter, V-Model, Risk Management (not ITIL process, but you have to relate Risks to SD processes, SWOT, SDP, Communication, BRM role and process)
5. Forget previous IT/Organizational experience when reading case study or answering questions. Universal truth is in case study in front of you.
6. Good luck!

Maybe those suggestions will be helpful to you.

csaha

Dear Baptista

Thanks a lot ... At this point all the information are helpful as I am just starting.

Thanks
C Saha