Itil malc exam - appearing in 3 weeks - need help

csaha

Dear All

Thanksfor all the support so far.

I have completed SOA & RCV by end of 2015 and now completed OSA (Feb2016) & PPO (March2016).

I have now the MALC training & exam in 3 weeks time. Since ITIL MALC is very hard so I want to just do some self study and preparation + practices before the actual training starts.

Pls guide me some starting pointers for GOOD LEARNING and TIPS & TRICKS to score well in the exam.

Thanks in advance to all.

C Saha

Baptista

After MALC exam I have wrote this:

My suggestions:


1. Read case study carefully - twice if needed
2. Learn (understand) interfaces between Lifecycle phases - SS - SD; SS - ST, SS - SO, SS - CSI, and so on.
3. Accent on CSI (Register, KPI, CSF, Service and Process Improvement) and Service Strategy
4. Gap analysis, Potter, V-Model, Risk Management (not ITIL process, but you have to relate Risks to SD processes, SWOT, SDP, Communication, BRM role and process)
5. Forget previous IT/Organizational experience when reading case study or answering questions. Universal truth is in case study in front of you.
6. Good luck!

Maybe those suggestions will be helpful to you.