Resume Critique - HELP Me Change Careers!!

Daneil3144Daneil3144 Posts: 152Member ■■■□□□□□□□
Looking for any and all responses. I am looking to switch career paths from Criminal Justice to IT.
I've noticed a lot of resumes and cover letters have technical information in their resumes, which I am severely lacking.

I know I may be stretching it with the undergraduate certificates....but I figured it can't hurt.....

Some of the jobs I am looking at state
Minimum Training and Experience Required to Perform Essential Job Functions
High School Diploma (or GED) required
0-2 years experience supporting Apple and Windows operating systems
Experience troubleshooting and determining the difference between a software or hardwarefailure
Experience installing software, patches, and updates on desktops and laptops
Experience troubleshooting basic software and printer problems
Experience setting up and cabling computers and various components and peripherals
Experience providing great customer service

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