ITIL intermediate study tip

genxfinalrevisiongenxfinalrevision Member Posts: 37 ■■□□□□□□□□
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This may feel to be a little extra to some people but if you can get here with the sample papers, you will be golden on the exams:
  • Do not read the scenario
  • Read the question and four answers
  • Determine the 5, 3, 1, and 0 pointer by figuring out what the scenario will be asking for
  • Write that down (is it a KPI, or Roles and Responsibility questions...what question(s) does the 5 pointer solve)
  • Then you can do the sample paper however you normally would with scenario reading at all
  • I forgot step one tho'...learn the **** out of the material. Like to where you can go into book mode on whatever lifecycle or capability aspect that comes up.

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