ITIL

Hi,

More job offers in the UK seem to mention ITIL as one of the requirement they want. I understand its some king of official guidence for how an IT department should be run/managed. SLA, standards etc.

Has anyone completed one of these ( the foundation exam or other ) or is part of a company that uses this/is accredited?

Any info would be good. Is it worth persuing?

Cheers

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Comments

janmike

Congrats on the pass!

geekie

Good work

What was your score

amyamandaallen

39 of 40

though at least 3 were guesses that I didnt remember covering or I would like to argue the point

( or maybe I ought to reread the book

)

passrates for this exam are quite high! http://www.exin-exams.com/news/pass-rates/foundation-in-it-service-management-based-on-itil.aspx

geekie

Well done and thanks for the links.

I'm just waiting on the book now and will get reading. A colleague of mine said it is deadly boring, but from what I've seen so far it all looks quite logical and makes sense.

Kaminsky

Grats well done

plettner

amyamandaallen wrote:

passrates for this exam are quite high! http://www.exin-exams.com/news/pass-rates/foundation-in-it-service-management-based-on-itil.aspx

According to Exin's stats, you are guaranteed to pass if do the Swedish exam

For those contemplating the ITIL foundation exams, it may be beneficial to learn Swedish first and write the exam in that language

Libero78

does anyon know a good video on itil ?
like cbt nuggets or testout ?

amyamandaallen

Theres no CBT as such as theirs no real hands on.

I hate reading BUT the book WILL suffice.

( be prepared to be bored, very bored )

drakhan2002

amyamandaallen wrote:

( be prepared to be bored, very bored )

Amen.

...I took the class and I was bored silly...everyone in my class passed the test, however...

Opi

Libero78 wrote:

does anyon know a good video on itil ?
like CBT Nuggets or testout ?

Career Academy had CBT on this, haven't tried it though
Link

Droths

I'd really like to recommend looking at the ERP industry - there's an abundance of Movex jobs out there at the moment especially in London and Switzerland - https://www.xencore.co.uk/services/infor-m3/