Alexandar wrote: »
I took the test on Aug 27 using EXIN and testing through pearsonvue. I read the following:
1. CBTs from a private company
2. ITIL® V3 Foundation Exam (ISBN 978 90 8753 069 3)
I passed with a score of 100%. Although CBT was helpful but it was missing some concepts that are found in the book listed above. If I had known earlier I would have just bought that book since that is good enough to help you to pass. The exam in the book gives a good understanding of how the real exam will be.
NinjaBoy wrote: »
I did mine last year (if you can call that recent), I posted about it here. This is the book and this is the CBT that I used.
I found the ITIL v3 foundation exam and the subject materials were dry and boring, however the CBT did help alot. I would rate ITIL (at least studying for it) on par with watching paint dry, but that's just my opinion (everyone is different). But it's a popular subject as alot of companies want to get the most out of their IT Services helpdesk/servicedesk and by implementing/working towards this framework properly, they will do.