Help ITIL Foundation

tfernandes

Dear All,

I would like to get some info

I have downloaded the CBT for ITIL Foundation Paper V3. I want to get the book for ITIl. from which book to read?

I have downloaded the following books

ITIL - Service Design
ITIL - Service Strategy
ITIL - Service Lifecycle - Introduction to ITIl
ITIL - Service Operation
ITIL - Service Transition
ITIL - Continual Service Improvement

Is the ITIL Foundation book included in any of these. I have heard that there r 5 books to prepre for the complete ITIL course but i only want to take the foundation.

Can you please assist me in getting the foundation book by the author chritian nissen.

Someone please assist

Regards,
Thaddeus

goforthbmerry

The answer is either all or none, depending on your outlook. The foundations exam will cover the very basics of all the areas. The Lifecycle - Introduction to ITIL sounds the closest though.

eMeS

tfernandes wrote: »

Dear All,

I would like to get some info

I have downloaded the CBT for ITIL Foundation Paper V3. I want to get the book for ITIl. from which book to read?

I have downloaded the following books

ITIL - Service Design
ITIL - Service Strategy
ITIL - Service Lifecycle - Introduction to ITIl
ITIL - Service Operation
ITIL - Service Transition
ITIL - Continual Service Improvement

Is the ITIL Foundation book included in any of these. I have heard that there r 5 books to prepre for the complete ITIL course but i only want to take the foundation.

Can you please assist me in getting the foundation book by the author chritian nissen.

Someone please assist

Regards,
Thaddeus

What do you mean "downloaded"?

MS

TheShadow

tfernandes wrote: »

Dear All,

I would like to get some info

I have downloaded the CBT for ITIL Foundation Paper V3. I want to get the book for ITIl. from which book to read?

I have downloaded the following books

ITIL - Service Design
ITIL - Service Strategy
ITIL - Service Lifecycle - Introduction to ITIl
ITIL - Service Operation
ITIL - Service Transition
ITIL - Continual Service Improvement

Is the ITIL Foundation book included in any of these. I have heard that there r 5 books to prepre for the complete ITIL course but i only want to take the foundation.

Can you please assist me in getting the foundation book by the author chritian nissen.

Someone please assist

Regards,
Thaddeus

I am having a problem with "download" also. Do you mean from this web site or someplace else?

http://www.itil-officialsite.com/Publications/Core.asp

Well here is the authors web site. His direct email is at the bottom of the page. Maybe he will "hook you up"!

cfn

Otherwise I suggest a book seller after you get the ISBN number.

Amazon sells it for $40 U.S. I do not know if they ship to Dubai.

http://www.amazon.com/Passing-Your-ITIL-Foundation-Exam/dp/0113312067

Here are some additional foundation items.

http://www.itil-officialsite.com/Publications/Complementary.asp

Claire Agutter

If you've got the V3 books, you can use the Foundation syllabus to direct your studies.

The syllabus can be downloaded here:

http://www.itil-officialsite.com/nmsruntime/saveasdialog.asp?lID=625&sID=197

You may find the 5 core volumes are 'information overload' for the Foundation exam - there is a smaller book targeted more directly at the Foundation syllabus which you can get from tsoshop.co.uk (and probably lots of other places too)