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ITIL Lifecycle Quick Study Guide
itilcram
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This quick study guide contains everything you need to review and study for ITIL Lifecycle from Service Strategy through to CSI. The guide has been written to provide clear facts that can help either for pre-study,during revision, overviews or just refreshing your knowledge. This is a must for anyone considering taking the ITIL Lifecycle courses or wanting to implement ITIL into the workplace
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http://www.lulu.com/product/paperback/itil-lifecycle-quick-study-guide/16524841