Resume

W Stewart

[FONT=Arial CYR, sans-serif]WillieL Stewart[/FONT]
xxxx N xxth Street, Apt xxxx
Tampa,FL 33617
(xxx) xxx-xxxx
xxxxxxxxxxxx@gmail.com





Certifications



ComptiaA+

ComptiaNetwork+

Cisco CCENT



Skills


[FONT=Arial, sans-serif] Proficientin the configuration of Cisco routers and switches[/FONT]
[FONT=Arial, sans-serif] [/FONT][FONT=Arial, sans-serif]Experienceproviding technical support in a call center[/FONT]
ComputerNetwork troubleshooting experience
Experienceconfiguring RAID
Experiencetroubleshooting via remote connection software
Experiencetroubleshooting computer hardware
Strongunderstanding of LAN and WAN networking technologies
Work Experience


Stream Global, Tampa, FL
Technical Support Professional

06/2011 - Present



Providedprofessional telephone and remote technical support


Respondedto routine inbound phone calls with the expectations of providing ahigh degree of professional and superior technical evaluation


Helpedcustomers understand the features and benefits of products and worksystematically through hardware or software problems


Gaugedcustomers technical ability and modified delivery skills accordingly




Education


WGU
Information Technology in Network Administration

09/2011 - Present



BSin progress





Accomplishments



HonorGraduate of United States Air Force Basic Training (Top 10% of 798graduates)


Topgraduate of Air Force Technical training class as Aircraft Mechanic


Topof Dell technical support training class

W Stewart

I'm not sure if I should've just posted up an attachment or something but please give some honest feedback andwhat I can do to improve my resume. Thanks.

N2IT

Can you attach a PDF of your resume so we can see the formatting?

W Stewart

N2IT wrote: »

Can you attach a PDF of your resume so we can see the formatting?

Resume.docResume.pdf

I attached it in PDF and word. Also which one do you think I should use when email my resume to employers?

sheckler

It needs to be 1 page. Also some of the formatting isn't consistent.

I fixed it up a bit and attached a new copy

Resume.doc

W Stewart

sheckler wrote: »

It needs to be 1 page. Also some of the formatting isn't consistent.

I fixed it up a bit and attached a new copy

Resume.doc

Thanks i'll check it out

W Stewart

sheckler wrote: »

It needs to be 1 page. Also some of the formatting isn't consistent.

I fixed it up a bit and attached a new copy

Resume.doc

It's definitely an improvement. Thanks alot.

pham0329

Your job description is pretty vague and weak. Try to be a bit more specific in what your duties were, or what you did there.

Devilry

Are/Were you in the USAF? If yes, put it in! do you have a security clearance? Put it in!

jamesp1983

pham0329 wrote: »

Your job description is pretty vague and weak. Try to be a bit more specific in what your duties were, or what you did there.

x2. Build on the the different experiences that you have listed. You want the hiring managers/HR/recruiter to see why you should be chosen instead of someone else. Details will help in that area.