ISO 20000 or ITSM 20000

I'm looking to take an ISO 20000 exam. I note there are two:

ISO20KF

ISO / IEC 20000 Foundation

ITSM20F.EN

IT Service Management Foundation based on ISO/IEC 20000

I'm not sure what the difference is between them? I have a background in IT service management, but am looking to introduce ISO 20000 into a small business.

Any help appreciated.

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Comments

hypervisor

Anyone?

awais97

Hi buddy, its been long time your question was posted but i am planning for "EX0-114 - IT Service Management Foundation basedon ISO/IEC 20000", i did itil foundation.

this exam is based on iso and it is for it service management.

alexmatthews

ISO20KF is EXIN’s ISO 20000 Foundation; ITSM20F.EN is PeopleCert’s version. Both cover the same ISO 20000 basics. Choose based on provider preference—content and level are nearly identical.
For an overview of ISO 20000 Lead Implementer Training one can refer this blog :

https://www.tumblr.com/alexmatth1/802086146623569920/why-it-professionals-need-iso-20000-lead?source=share

Thank You