ISO 20000 or ITSM 20000
hypervisor
Registered Users Posts: 2 ■□□□□□□□□□
I'm looking to take an ISO 20000 exam. I note there are two:
ISO20KF
ISO / IEC 20000 Foundation
ITSM20F.EN
IT Service Management Foundation based on ISO/IEC 20000
I'm not sure what the difference is between them? I have a background in IT service management, but am looking to introduce ISO 20000 into a small business.
Any help appreciated.
ISO20KF
ISO / IEC 20000 Foundation
ITSM20F.EN
IT Service Management Foundation based on ISO/IEC 20000
I'm not sure what the difference is between them? I have a background in IT service management, but am looking to introduce ISO 20000 into a small business.
Any help appreciated.
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awais97
Registered Users Posts: 2 ■□□□□□□□□□
Hi buddy, its been long time your question was posted but i am planning for "EX0-114 - IT Service Management Foundation basedon ISO/IEC 20000", i did itil foundation.
this exam is based on iso and it is for it service management.