ITIL Definitions List

xkaijinx

Hello, I am currently Studying for the ITIL V3 foundations exam using CBT Nuggets videos. If anyone has taken a CBTNuggets video, they sort of go through the topics conversationally and jump around a bit. I am obtaining definitions from each video, but the last time I studied for a certification with CBTNuggets it was apparent that some material was not covered.

Does anyone have a formalized definitions list for the Foundations 2011 Exam? Thanks

Claire Agutter

Hi there

It's not tailored to the Foundation syllabus, but you can find the ITIL glossary here: http://www.itil-officialsite.com/InternationalActivities/ITILGlossaries_2.aspx

Kind regards

Claire