what role is this exactly?

Hi,

Just wanted some clarification.. what role or title is this exactly?

Setting up of email accounts in Exchange
add and deleting users in AD
setup of new laptops and PCS and adding to domain.
providing technical support to end users thru phone or directly.
set up of mobile devices, ( blackberry, Ipads and Iphones)
maintain backups of servers
maintain inventory of switches and resolving basic network connectivity issues.
WGU Progress: Progress | Completed | Start Date: 9/1/2012 B.S. Network Management & Design
Courses Transferred in: BBC1 LAE1 QBT1 IWC1 IWT1 DHV1 CSV1 CWV1 CRV1 DEV1 - 28 cu :roll:
Down: AXV1 CPV1 WFV1 CLC1

Technical Diploma from Lincoln Tech.

Comments

  • N2ITN2IT Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
    Access control, Helpdesk, deskside support, junior admin, asset management. AKA JOAT

    If I had to consolidate the title I would call you a IT technician or IT support technician.
  • AkaricloudAkaricloud Member Posts: 938
    Seems to be Desktop Support mixed in with a little bit of Sys Admin work.
  • gdeusthewhizkidgdeusthewhizkid Member Posts: 289
    what is the next level with these kinds of skills ?
    WGU Progress: Progress | Completed | Start Date: 9/1/2012 B.S. Network Management & Design
    Courses Transferred in: BBC1 LAE1 QBT1 IWC1 IWT1 DHV1 CSV1 CWV1 CRV1 DEV1 - 28 cu :roll:
    Down: AXV1 CPV1 WFV1 CLC1

    Technical Diploma from Lincoln Tech.
  • N2ITN2IT Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
    Hard to say those roles vary a lot in a large enterprise.
  • IristheangelIristheangel Mod Posts: 4,133 Mod
    Isn't it amusing how most job titles in the IT world are not standardized? At my old employer, this would be a combination of our security access team and desktop support.

    Tomato to-mato
    BS, MS, and CCIE #50931
    Blog: www.network-node.com
  • chopstickschopsticks Member Posts: 389
    Desktop Support cum junior System Admin.
  • the_Grinchthe_Grinch Member Posts: 4,165 ■■■■■■■■■■
    Technical Support Specialist ;)
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  • N2ITN2IT Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
    I acutally prefer Grinch's title
  • DevilryDevilry Member Posts: 668
    We need to start a IT Professionals Title Standards Society (ITPTSS), geesh. lol

    It sounds like a desktop support/help desk job.
  • gdeusthewhizkidgdeusthewhizkid Member Posts: 289
    Isn't it amusing how most job titles in the IT world are not standardized? At my old employer, this would be a combination of our security access team and desktop support.

    Tomato to-mato

    It is hilarious. what's even more funny is that people outside IT always think we dont do anything...
    WGU Progress: Progress | Completed | Start Date: 9/1/2012 B.S. Network Management & Design
    Courses Transferred in: BBC1 LAE1 QBT1 IWC1 IWT1 DHV1 CSV1 CWV1 CRV1 DEV1 - 28 cu :roll:
    Down: AXV1 CPV1 WFV1 CLC1

    Technical Diploma from Lincoln Tech.
  • gdeusthewhizkidgdeusthewhizkid Member Posts: 289
    what's worse is that a recruiter just called me about a interview and he asked what's my exact title and what title would i like to pursue in the future and im like I really dont know. I touch so much stuff I wouldnt know what to specialize in.. lol..
    WGU Progress: Progress | Completed | Start Date: 9/1/2012 B.S. Network Management & Design
    Courses Transferred in: BBC1 LAE1 QBT1 IWC1 IWT1 DHV1 CSV1 CWV1 CRV1 DEV1 - 28 cu :roll:
    Down: AXV1 CPV1 WFV1 CLC1

    Technical Diploma from Lincoln Tech.
  • xbuzzxbuzz Member Posts: 122
    The role seems like a junior system admin. It's a hybrid position with abit of everything and it would be a good entry level admin job I reckon.

    If you didn't know what you wanted to specialise in, then saying you wanted to be a system administrator would probably be your best bet. Most system admin jobs are hybrid, with abit of everything, server, network etc, so after abit of experience in such a position it would be easy enough to go the pure server route, or network route depending on which you liked better.
  • gdeusthewhizkidgdeusthewhizkid Member Posts: 289
    xbuzz wrote: »
    The role seems like a junior system admin. It's a hybrid position with abit of everything and it would be a good entry level admin job I reckon.

    If you didn't know what you wanted to specialise in, then saying you wanted to be a system administrator would probably be your best bet. Most system admin jobs are hybrid, with abit of everything, server, network etc, so after abit of experience in such a position it would be easy enough to go the pure server route, or network route depending on which you liked better.

    thanks that is great info to know...
    WGU Progress: Progress | Completed | Start Date: 9/1/2012 B.S. Network Management & Design
    Courses Transferred in: BBC1 LAE1 QBT1 IWC1 IWT1 DHV1 CSV1 CWV1 CRV1 DEV1 - 28 cu :roll:
    Down: AXV1 CPV1 WFV1 CLC1

    Technical Diploma from Lincoln Tech.
  • ZartanasaurusZartanasaurus Member Posts: 2,008 ■■■■■■■■■□
    Sounds like Senior Desktop Support role at best.
    Currently reading:
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  • MiikeBMiikeB Member Posts: 301
    It really depends on the size of the company.

    At a large enterprise I could see this being a senior helpdesk position or a junior system administrator position.

    At a small/medium business this could easily be a full fledge sys admin position.

    The other possibility is that the job description was written by a non IT person because you would be the only IT person or work with just a network admin and the person who wrote the description just kind of guessed about some of the details of the job.
    Graduated - WGU BS IT December 2011
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  • ChooseLifeChooseLife Member Posts: 941 ■■■■■■■□□□
    Junior Sysadmin, cause it includes dealing with server backups and minor network troubleshooting
    “You don’t become great by trying to be great. You become great by wanting to do something, and then doing it so hard that you become great in the process.” (c) xkcd #896

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