Passed ITIL -F

Blackout

Wouldn't say it was hard but required some adjustments to study, passed with an 87% just requires a change of thought process of moving from working in technical mindset to trying to understand the management side. Materials used:

ITIL V3 Foundation Exam: The Study Guide by Mike Pieper (Nov 7, 200


ITIL V3 Exam Prep Questions, Answers, & Explanations: 800+ ITIL Foundation Questions with Detailed Solutions by Mr Christopher Scordo (Nov 6, 2009)


Watched every youtube video I could find.

Dr IT

Congrats on the Pass