Question to Claire regarding books

faisalm

Hi Claire!

Thanks for authoring such excellent books! My company has provided me ITIL 2011 foundations training during the last week of April, 2013. I didn't get much from the training. So, I searched for books and started studying Liz Gallacher's book. But, after finishing 2 chapters I lost interest in further studying it. Again a new search. I found your book, "ITIL Foundations Essentials" very short, concise and clear. I've been studying this book since last couple of weeks. I prefer self study and also get very less time to study due to my office work and family. My question is, out of your 2 books - is this the only book needed to study and pass the foundations exam? I'm specific - studying for and passing the exam.

Appreciate your quick response.

Thanks and best regards,
Faisal

Claire Agutter

Hi Faisal, glad you are enjoying the book! The Foundation Essentials book set me a real challenge - to condense the ITIL Foundation syllabus into a pocket book. It took me some time to cut out all the fat, but every single fact you need for the ITIL Foundation exam is in there. A good way to test if you're ready is to download the free sample exam from here: http://www.itil-officialsite.com/Qualifications/ITILQualificationLevels/ITILFoundation.aspx and test your knowledge. If you get a good passing score, you're ready. Good luck, please let me know how it goes! Claire

faisalm

Claire, many thanks for the suggestion. And yes, I'll for sure let you know my exam experience.

Thanks again for such a great book.