I wanted to write a quick review of the certification and examination.  Let me say by far I am impressed with the content within the certification program.  It has very valuable information that you can immediately begin implementing whether you are a technician, administrator, and/or a manager.
So lets move on the to certification experience.  I studied for about month utilizing the ITIL Sybex book.  Although I felt very comfortable after 2 weeks that I could have walked in and passed the test, I spent a little more time because the subject content was very interesting to me.  Also I reviewed some use cases of companies that actual implemented the framework.  This help with understanding and practical implementation of the ITIL guidelines.  I finished the test in about 20 minutes.
Overall the experience was good and in the near future I plan on looking at the other certification offered by ITIL.  To me it offers a realistic business view of Information Technology and the approaches we should utilize while implementing new technology.
## Now......where did I put that RedHat book?? ###