DatabaseHead wrote: » What type of work do you want to do? Impossible question to answer with any accuracy if we don't know your direction.
L_D_G wrote: » Current aim is to just get a help desk position. Long term, I'm thinking cyber security. Either way, I'd like it to be for a govt contractor. Perhaps it is something I will look at after A+ (I'm 2/3 through 901). If it's a lifetime cert and it's being everyone here recommends it for execs and managers, it would probably help long term. Would ITIL Foundations be the ones to go for then? I've been using Safari Books Online and they appear to have a video course July 2015 taught by Jill Knapp.
DatabaseHead wrote: » As a generalist I think the ITIL Foundations can help, management seems to like it. As you move up the ranks it becomes less important, at least in data and development, no one even knows what it is.....
mbarrett wrote: » Having a good working knowledge of ITIL will help you stand out from the crowd, especially for the Government or larger companies. It shows you have good organizational/process awareness beyond whatever other background you have.
L_D_G wrote: » That's what I'm thinking...and standing out can't hurt in this case. However I also feel that there isn't a huge time crunch since I'm on the outside trying to get in and ITIL is more a qualification for higher ups. I think once I get A+, I'll look at Net+ and Sec+. Then ITIL. I don't see how I'd get any kind of leadership role, regardless of qualifications without experience.