VHubb16 wrote: » Hello Everyone, I need some advice about my new job. First a little background... I graduated from Murray State University in May of 2016 with a bachelor's degree in Telecommunications Systems Management. The following July I was hired on at a non-profit organization managing the Gerber Accumark System for computerized cutters which wasn't really in IT but did have to do with Computers. The pay was more than I expected and in my interview I was told that after about a year I would be joining the IT department, so I took the job. It has been a year now and from what I understand I will be joining the IT department soon. My concern is that I'm afraid I will be going in blindfolded... The guy that does IT now is sub-contracted, so once I join I will be replacing him. I don't have any doubt that I can the job, I'm just worried because I haven't had that much prior experience. My internship was with a bank and a few tasks that I performed was updating the systems, installing software, troubleshooting printers, and so on. Any advice or tips would be great. I'm thinking about checking on the daily tasks and the system management tools so I can try and study up on a few things before I join. What would you suggest I ask about and study up on to help me start my new IT position. For example, our WiFi messed up a few days ago... what would be the steps that I would have been the steps to get it back up and running if I would have been the one to try and fix it. It ended up being a bad wireless router, so a new one had to be ordered. It hasn't arrived yet but should be on it's way in a few days so most likely I will be the one to have to install it once it gets here.... Thanks, Lynn
yoba222 wrote: Start developing a relationship with IT department. Email the IT manager so that you are on his or her radar. See if there is some side project you could help out with to get your foot in the IT department ahead of time.
scaredoftests wrote: Google is your friend, or look up what you are worried about on forums (a great place to learn).
TheFORCE wrote: » Ask them for a job description, that will dictated 80% of what you will be doing. Based on that you will have a starting point on what you should be studying and learning as the items in the job description will be most relevant to your job. Many of us learn on the job, if you cant fix or troubleshoot something, you call your next line of support or you call your vendor etc. No one has knowlege about everything these days, the systems are too complex for 1 person to know how everything operates. Try to do learn all the items on the job descriptions and depending on how fast or easy you catch up on certain things take that to the next level and try to become better on the things you enjoy or like the most.
