aeroguy wrote: » i want to get a job in a help desk position.
aeroguy wrote: » At a crossroads here, currently studying for sec+, but not sure if i want to do MCSE or Server+? What do you guys think, is Sever+ worth getting?
UnixGuy wrote: » Server+ is good for helpdesk, as it will tell you what RAID is but it won't tell you how to configure RAID. It will tell you whats the best method to troubleshoot a server, but not how to do it. So as helpdesk it will be useful to escalate or understand what should be done.
Rasengan wrote: » I think this is the biggest problem in the IT field in general...knowing the theory behind something, but not knowing how to actually do it. LOL makes me feel like a fraud when it's showtime and I can't deliver.
JockVSJock wrote: » I'm trying to break out the help desk role, trying to get into a server/network type position. My friend and I were talking about Blade servers and I said how I would love to get some experience working with these. He said that some companies offer Blade certs, so I looked into those. When looking they said Server+ was recommended in order to take their cert. Not sure if this would be worth it or not. I am also looking at taking either CCNA or MCSA, which I would think qualify me towards my goal above.
qwertyiop wrote: » Since you have your A+ and what appear to be college degrees, I would skip server+ and start working towards the ccna or mcsa
JockVSJock wrote: » I am looking at the CCNA/MCSA, however you would be surprised to hear, 'you don't have server experience, you don't have the job.' I've been told this once in my career already. How the hell do you get the experience, if you can't get the job?!!? What also kills me that that where I'm from, you'll see job posting for temp help desk jobs where they are looking to hire people with MCSEs. Somedays I wonder if IT is going to be worth it. When I entered the work force 10 years ago, I had dreams of high pay, secure jobs, and working with bleeding-edge technology that would make a difference...so far it has been nightmares of temp/help desks jobs and never ending education that hasn't made the difference...