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astorrs wrote: » I assume you've looked at Websense Web Filter and Websense Express?Websense.com - Web security, email security, data security
homerj742 wrote: » My company also uses this.
joey74055 wrote: » I put the Barracuda Web Filter in place. No complaints here, cheap compared to everything else, uses AD for authenication, has reports plus their support has always come through for me. Barracuda Web Filter - Content Filtering and Spyware Protection
msteinhilber wrote: » We used a Barracuda Web Filter for several years until our budget was very tight and we were not able to renew it on our renewal anniversary. It ended up being just over 6 months that we had to wait to get the budget allocated to renew. Once we called to place the order and the Barracuda rep verified the details and mentioned we would be good to go until the data that our renewal anniversary was previously. Once your agreement expires, you can no longer get updates which is typical and as a result if I have a device that has a lapsed energize updates agreement for any length of time, I would expect that if I pay $3600 for a year renewal that I get a full year renewal. Instead, the way they work it (as of ~6 months ago) is you pay the full year price but only are extended out to your original renewal anniversary date. In our case, since this was about a 6 month lapse, we would spend $3600 for 6 months of updates. Their argument was we still technically get the updates they released during the 6 months our agreement lapsed (once we renew anyways) so we have to pay for those. We didn't find that acceptable and switched to Untangle and have been happy since. We get more features and it seems to do a better job overall.
msteinhilber wrote: » \ Instead, the way they work it (as of ~6 months ago) is you pay the full year price but only are extended out to your original renewal anniversary date. In our case, since this was about a 6 month lapse, we would spend $3600 for 6 months of updates. Their argument was we still technically get the updates they released during the 6 months our agreement lapsed (once we renew anyways) so we have to pay for those.
Forsaken_GA wrote: » That is a horrible business model. What, do they keep increasing the price for new customers, since anyone coming in wouldn't have paid for all previous updates? Sheesh, thanks for the heads up, I'll be sure to mention that if we ever consider using them.
astorrs wrote: » Actually this is a pretty standard business model for support services. If you let them lapse and want to renew them they will do so, but you have to make up the missing time. In fact, nearly every vendor I can think of does this...
msteinhilber wrote: » We have held several maintenance agreements with various A/V vendors (Trend Micro, McAfee, and Symantec) that were existing products in place at offices we had bought out and kept with their existing A/V solution that was lapsed and we renewed. In each instance, once we purchased the maintenance agreement - we received the full amount of time for the agreement we purchased beginning on the date the agreement was issued. I don't have a lot of experience outside of the A/V software example, but the Barracuda Energize Updates are essentially the same as the maintenance agreement - I'm not talking about the hardware replacement agreement that Barracuda also sells, that one I could see being required to pay for missed time. Perhaps it's common, if it is - I don't agree with it. They advertise and sell it as "Barracuda Energize Updates Subscriptions". If I do not renew at the end of my anniversary, I no longer have a subscription. Six months later, if I renew and pay for a year subscription, I only get six months? I wasn't receiving any benefits for the prior six months of the 1 year subscription I would be purchasing if I renewed so why would I want to pay for them?
PiotrIr wrote: » I’m looking for good and with reasonable price, web filtering software. I need synchronization with Active Directory + full reporting. It would be nice if the product would be administrator friendly as well
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